Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Columbia, MO location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Where are the staff members? Literally has one functioning cash wrap between the men's and women's department. Store is in disarray and what staff you do encounter can't be bothered. Trying to contact anyone on the phone is a complete waste of time. No one answers. If the only cashier needs assistance or a manager....you might as well put your items back and shop elsewhere. Sadly this store needs a huge revamping in both employees and store itself. Take pride in your store. Management needs to do better.
CB
Carol Burton
Feb 14, 2026
1.0
I not get myself my stuff to there were just ready I to my
RM
ryan mast
Jan 31, 2026
1.0
If the manager of the store has given up to the point that nothing is priced clearly it’s probably time to just fire them or close the store. This is why shopping online is easier. Rude employees
What types of products can I find at JCPenney in Columbia, MO?
You can find kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, skincare, makeup, and beauty products at JCPenney Columbia.
What are the operating hours for JCPenney in Columbia Mall?
JCPenney is open Monday through Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is JCPenney located in Columbia, MO?
JCPenney is located at 2301 W Worley, inside Columbia Mall, Columbia, MO 65203.
Does JCPenney offer curbside pickup or in-store shopping at this location?
Yes, JCPenney Columbia Mall offers both curbside pickup and in-store shopping options for customer convenience.
What payment methods are accepted at JCPenney Columbia?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa as payment methods.
Are there wheelchair-accessible entrances at JCPenney Columbia?
Yes, the Columbia JCPenney store features wheelchair-accessible entrances.
Is there a beauty salon or spa nearby JCPenney Columbia?
Yes, nearby you can find JCPenney Salon Columbia MO and JCP-Columbia MO Beauty and Hair Salon for beauty and hair services.
Where can I find cosmetics and skincare products near JCPenney Columbia?
Within JCPenney, there's Sephora inside jcpenney, and nearby stores include Merle Norman Cosmetic Studio and Bath & Body Works for cosmetics and skincare needs.
What other clothing stores are located near JCPenney in Columbia Mall?
Nearby clothing stores include American Eagle, Buckle, Torrid, Maurices, PacSun, H&M, and Windsor, offering a variety of styles and options.
Are there places to buy shoes near JCPenney Columbia?
Yes, you can find shoe stores like Buckle, Shoe Dept., and Finish Line nearby for footwear options.
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