Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Cape Girardeau, MO location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
944 reviews
5 stars
509
4 stars
232
3 stars
115
2 stars
40
1 star
48
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed experiences with customer service; some employees received praise for their helpfulness, while others were criticized for being unhelpful or rude.
Checkout Experience
Long wait times at checkout were frequently mentioned, with complaints about insufficient staffing during busy periods.
Pricing
Customers noted that prices are generally high, although many appreciated the sales and clearance options available.
Store Conditions
Concerns were raised about the store's organization and cleanliness, with some customers describing it as messy or poorly stocked.
- MJMichael JohnsonDec 31, 20251.0I used to enjoy coming to this location but Today is a different story. Why would you have a store full of employees and a store full of customers but only have 1 person checking out customers. Walked up to a employee at a register who informed me she was closed and I would have to go to the other side of the store ok fine annoyed but not lazy so I walk to the other side where the other REGISTERS are 3 employees standing there but only 1 checking out customers and at least 10 people in line and several more making the way to check out. There is no sense in operating a business this way people are spending hundreds of dollars here the least you can do is make sure they can check out in a timely manner.
- JIJames IveyDec 18, 20254.0Love JC PENNEY but the prices on things are so high so I'll be back when I get paid!!!!!
- JRJennifer RickardDec 18, 20255.0I had a wonderful experience thanks to Molly. From the moment she approached me, she was friendly, attentive, and genuinely focused on helping me find exactly what I was looking for. I was searching for a specific style of cocktail ring, and Molly was incredibly diligent—she took the time to show me multiple options, asked thoughtful questions about my preferences, and never made me feel rushed.
- MHMichael HawkinsDec 14, 20255.0Busy cause of Christmas but had plenty of prifict and lines moved pretty quick.
- GDGreg DDec 4, 20253.0Store heating and cooling system doesn’t work properly .. closes at 7pm where other jc penny’s close at 9 pm .. inventory is not as plentiful as other jc penny stores ..
Frequently Asked Questions About JCPenney
What are the store hours for JCPenney in Cape Girardeau?
JCPenney in Cape Girardeau is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday 10:00 AM to 8:00 PM, Saturday 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Where is the JCPenney store located in Cape Girardeau, MO?
The JCPenney store is located at 200 W Park Mall, Cape Girardeau, MO 63703 inside West Park Mall.
Does JCPenney offer curbside pickup and free shipping?
Yes, JCPenney offers free shipping and curbside pickup options for your convenience.
What types of products can I find at JCPenney in Cape Girardeau?
You can find kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
Which exclusive brands are available at JCPenney Cape Girardeau?
Exclusive brands available include St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie.
What payment options does JCPenney accept?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa payments.
Does the JCPenney store have accessible entrances and public restrooms?
Yes, the store has wheelchair accessible entrances and public restrooms available for customers.
Are there nearby beauty and spa options near JCPenney for a complete shopping experience?
Yes, Sephora inside JCPenney and L A Nails of California nail salon are nearby, perfect for beauty treatments before or after shopping.
What other clothing stores are located near JCPenney in West Park Mall?
Nearby clothing stores include Old Navy, Maurices, CJ Banks, Justice, American Eagle, The Children's Place, and Charlotte Russe.
What dining options are available near JCPenney in West Park Mall?
You can find dining options like McAlister's Deli sandwich shop and Don Carlos Mexican restaurant near JCPenney for a meal during your visit.