Reiniger Jewelers is a third generation family owned & operated business since 1918. Paul Reiniger has followed in his grandfather and father's footsteps and has also furthered his education by graduating from Gem City College and has earned certificates from the Gemological Institutes of America. Reiniger's opened their doors in the Swansea Schnucks Plaza in 1992. In 1993 we expanded our company and opened our 2nd location in Columbia, IL. In 2003 we decided to re-locate to our current Waterloo location to better serve the entire Monroe County and surrounding area. In 2021 we opened our 3rd location in Effingham,IL. February 2022 we took over the former Maneke Jewelers in Alton,IL & we are excited to expand across the river into Ballwin,MO
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.