Brand Certified
JCPenney
4.0(1214 reviews)
Certified by JCPenney • May 24, 2026
Business Details
4101 W Division St, Saint Cloud, MN
56301, United States
Certified by JCPenney • May 24, 2026
(320) 252-6020
Certified by JCPenney • May 24, 2026
https://www.jcpenney.com/locations/mn/saintcloud/clothing-stores-saintcloud-mn-1874.html
Certified by JCPenney • May 24, 2026
About
Certified by JCPenney • May 24, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Saint Cloud, MN location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • May 24, 2026
Hours
Certified by JCPenney • May 24, 2026
Monday11:00 AM - 8:00 PM
Tuesday11:00 AM - 8:00 PM
Wednesday11:00 AM - 8:00 PM
Thursday11:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 7:00 PM
Reviews
4.0
1,214 reviews
5 stars
565
4 stars
298
3 stars
181
2 stars
73
1 star
97
- JPjaanvi patelm5 days ago1.0I had a very disappointing experience at JCPenney in Crossroads Mall, St. Cloud, MN. I came in for a return with my receipt, but because the tag was missing, I was told they could not process the return according to policy. While I understand stores have policies, the way I was treated was unacceptable. An employee from the portrait service named George was very rude and interrupted me while I was calmly speaking with another employee. Instead of trying to help or explain respectfully, he spoke to me in a disrespectful manner and made the situation more uncomfortable for no reason. What made the experience even worse was that a salon employee called security even though I was not causing any trouble. Customers deserve to be treated with respect, patience, and professionalism — especially when they are simply asking questions about a return. Good customer service is not only about policies, but also about how employees communicate with people. A simple apology, kindness, or respectful explanation could have made a big difference. Management should seriously work on customer service training and professionalism at this location. Very bad experience overall.
- TWTessa WickMay 23, 20265.0April in the Jewelry Department is a Gem! She is a great asset to the company!
- KKKassandraApr 22, 20265.0Went dress shopping & found some great deals. 5 star review because of the very nice lady who checked us out! Dianne was such a sweetheart, we loved her!
- BWBrian WohlmanApr 15, 20261.0The best part about JCPenney is that you get to pay a little more than other places AND get to shop in an unorganized mess and get horrible customer service. Poorly managed.
- MBMary BurlingameApr 6, 20265.0After a few minutes of waiting in line, Bonnie was called to assist at the checkout. She was very sweet and insured that I received the best discounts available. This service combined with our delightful conversation, made me feel like I was shopping at Bonnie's Hometown Store. Thank you Bonnie!
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Saint Cloud, MN?
You can find a variety of kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the store hours for JCPenney in Saint Cloud?
JCPenney is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney in Saint Cloud offer curbside pickup?
Yes, curbside pickup is available at this JCPenney location.
Can I shop for clothing and shoes for both men and women at this JCPenney?
Yes, the store offers clothing and shoes for both men and women.
What payment options does JCPenney accept?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa.
Is the Saint Cloud JCPenney wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and a public restroom.
Where is JCPenney located in Saint Cloud?
It is located at 4101 W Division St, Ste 96, inside Crossroads Center in Saint Cloud, MN 56301.
Which nearby places could I visit before or after shopping at JCPenney?
You can visit Sephora inside JCPenney for beauty products, enjoy a meal at Great Wok or Extreme Pita, or grab coffee at Caribou Coffee nearby.
Are there other clothing stores near JCPenney in Saint Cloud?
Yes, nearby clothing stores include Apricot Lane Boutique, Charlotte Russe, Chico's, Glik's, Express, and Men's Wearhouse.
What dining options are available near JCPenney in the Crossroads Center?
Dining options near JCPenney include Great Wok, Extreme Pita, Subway, and the Axle Grill at the mall food court.
Brand Certified Facts from JCPenney
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Certified May 24, 2026Yext Knowledge Graph
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