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JCPenney

4.0
(1214 reviews)

Business Details

4101 W Division St, Saint Cloud, MN
56301, United States
(320) 252-6020

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Saint Cloud, MN location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
4101 W Division St, Saint Cloud, MN
56301, United States

Hours

Monday11:00 AM - 8:00 PM
Tuesday11:00 AM - 8:00 PM
Wednesday11:00 AM - 8:00 PM
Thursday11:00 AM - 8:00 PM
Friday10:00 AM - 8:00 PM
Saturday10:00 AM - 8:00 PM
Sunday11:00 AM - 7:00 PM

Reviews

4.0
1,214 reviews
5 stars
565
4 stars
298
3 stars
181
2 stars
73
1 star
97
  • JP
    jaanvi patelm
    5 days ago
    1.0
    I had a very disappointing experience at JCPenney in Crossroads Mall, St. Cloud, MN. I came in for a return with my receipt, but because the tag was missing, I was told they could not process the return according to policy. While I understand stores have policies, the way I was treated was unacceptable. An employee from the portrait service named George was very rude and interrupted me while I was calmly speaking with another employee. Instead of trying to help or explain respectfully, he spoke to me in a disrespectful manner and made the situation more uncomfortable for no reason. What made the experience even worse was that a salon employee called security even though I was not causing any trouble. Customers deserve to be treated with respect, patience, and professionalism — especially when they are simply asking questions about a return. Good customer service is not only about policies, but also about how employees communicate with people. A simple apology, kindness, or respectful explanation could have made a big difference. Management should seriously work on customer service training and professionalism at this location. Very bad experience overall.
  • TW
    Tessa Wick
    May 23, 2026
    5.0
    April in the Jewelry Department is a Gem! She is a great asset to the company!
  • KK
    Kassandra
    Apr 22, 2026
    5.0
    Went dress shopping & found some great deals. 5 star review because of the very nice lady who checked us out! Dianne was such a sweetheart, we loved her!
  • BW
    Brian Wohlman
    Apr 15, 2026
    1.0
    The best part about JCPenney is that you get to pay a little more than other places AND get to shop in an unorganized mess and get horrible customer service. Poorly managed.
  • MB
    Mary Burlingame
    Apr 6, 2026
    5.0
    After a few minutes of waiting in line, Bonnie was called to assist at the checkout. She was very sweet and insured that I received the best discounts available. This service combined with our delightful conversation, made me feel like I was shopping at Bonnie's Hometown Store. Thank you Bonnie!

Frequently Asked Questions About JCPenney

What types of products can I find at JCPenney in Saint Cloud, MN?

You can find a variety of kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.

What are the store hours for JCPenney in Saint Cloud?

JCPenney is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.

Brand Certified Facts from JCPenney

This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified May 24, 2026Yext Knowledge Graph
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