Brand Certified
JCPenney
4.0(1208 reviews)
Certified by JCPenney • Feb 22, 2026
Business Details
4101 W Division St, Saint Cloud, MN
56301, United States
Certified by JCPenney • Feb 22, 2026
(320) 252-6020
Certified by JCPenney • Feb 22, 2026
https://www.jcpenney.com/locations/mn/saintcloud/clothing-stores-saintcloud-mn-1874.html
Certified by JCPenney • Feb 22, 2026
About
Certified by JCPenney • Feb 22, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Saint Cloud, MN location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Feb 22, 2026
Hours
Certified by JCPenney • Feb 22, 2026
Reviews
4.0
1,208 reviews
5 stars
560
4 stars
299
3 stars
181
2 stars
73
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on staff friendliness and helpfulness, with some customers praising individual employees while others reported rude or unhelpful interactions.
Store Condition
Customers noted that the store is often dirty, unorganized, and poorly stocked, leading to a disappointing shopping experience.
Checkout Experience
Long wait times at checkout and inconvenient register locations were frequently mentioned, causing frustration among shoppers.
Product Selection
While some customers appreciated the variety and quality of clothing, others found the selection lacking, particularly in specific sizes and styles.
- SMSantiago MaldonadoFeb 18, 20261.0Bought a dress jacket in store for a family member (as a gift) and it turns out he already had one .. no big deal i thought. Brought it back a few days later to jcpenny in st cloud crossroads mall and they refused to refund it because the tags were removed.. of course i removed the tags, isn’t that the point of a gift? called customer service 1800 number and there is nothing they can do either. I am not the type to write bad reviews but i honestly forgot why i stopped shopping here years ago, I remember now. I get it that you’re company is going bankrupt but this is not the way you’re going to get it back..
- AAAlexJan 25, 20265.0Purchased a shirt here and everything about the experience was memorable! Pro tip: sign up for their coupons via email
- DRDennis RegerJan 17, 20262.0Kept getting dl instead of st cloud
- DODella OyenJan 10, 20264.0Good prices
- RRRobbiDec 30, 20255.0Been years since I've been here. Stopped in looking for a sweater. Shopped throughout the mall but returned here as they had what I was looking for. A sweater that wasn't made for a teenager. Good experience, had what I needed and didn't need to wait.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Saint Cloud, MN?
You can find a variety of kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the store hours for JCPenney in Saint Cloud?
JCPenney is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney in Saint Cloud offer curbside pickup?
Yes, curbside pickup is available at this JCPenney location.
Can I shop for clothing and shoes for both men and women at this JCPenney?
Yes, the store offers clothing and shoes for both men and women.
What payment options does JCPenney accept?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa.
Is the Saint Cloud JCPenney wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and a public restroom.
Where is JCPenney located in Saint Cloud?
It is located at 4101 W Division St, Ste 96, inside Crossroads Center in Saint Cloud, MN 56301.
Which nearby places could I visit before or after shopping at JCPenney?
You can visit Sephora inside JCPenney for beauty products, enjoy a meal at Great Wok or Extreme Pita, or grab coffee at Caribou Coffee nearby.
Are there other clothing stores near JCPenney in Saint Cloud?
Yes, nearby clothing stores include Apricot Lane Boutique, Charlotte Russe, Chico's, Glik's, Express, and Men's Wearhouse.
What dining options are available near JCPenney in the Crossroads Center?
Dining options near JCPenney include Great Wok, Extreme Pita, Subway, and the Axle Grill at the mall food court.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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