Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Roseville, MN location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Mixed feedback on customer service; some staff were praised for being helpful, while others were reported as rude or unprofessional.
Store Organization
Customers noted that the store was often messy and unorganized, making it difficult to find items.
Checkout Experience
Many reviews mentioned long lines and inconvenience due to centralized checkout locations.
Product Selection
The store offers a good selection of items, but some customers expressed disappointment with the availability of specific sizes and products.
Cleanliness
While some customers found the store clean, others reported issues with cleanliness in fitting rooms and a persistent unpleasant odor.
SG
Scott Gallas
4 days ago
5.0
Good selection to close and have some really good deals from time to time.
BS
Brooke Sing
Dec 31, 2025
2.0
Looks like a mess and i couldnt find an employee. Not one near the front either. Line was backed up but it was quickly resolved.
MO
M O
Dec 19, 2025
2.0
The ONLY cash register is in ONE spot downstairs. It's so inconvenient.
BR
BD Rail
Dec 11, 2025
1.0
I bought a wedding ring band and it was all paid for. They didn't have the size in stock so a new one was sent to me. Today I see that I was charged twice and there were other charges on my card from JCPennys the day after the purchase and the day after that. My girlfriend also purchased a ring and they sent her the wrong one. I called today and couldn't get through to the operator. Called again and got transferred then hung up on before talking to anyone. Called again and spoke to management saying they cant listen or do anything unless I come in. I don't live in the area. Nice costumer service you have there JCPenny when dealing with fraud! Now I'll have to see about going through the banks and law system. What a pain!
RG
Richard Gehrke
Dec 7, 2025
1.0
On November 28th, I attempted to have my mom's deactivated gift card reactivated per the customer service department handling gift cards. The young man directing people in line asked what I needed when he saw I didnt have anything in my hands other than the gift card. I explained the situation to him and the solution as provided by the 1800 number staff. He then proceeds to tell me that they are not able to do the reactivation and it has to go through the 1800 number. I called again and I again got the same response that they are able to reactivate cards in person.
Selection at this store wasn't fantastic either.
Fast forward to yesterday, the JCPenney store in Duluth, MN could not have been easier to work with and proceeded to tell me that the staff at Roseville were wrong and yes reactivations take place in store.
Frustrating experience but Amy in Duluth was a pleasure to work with. Sadly, the same can not be said about the staff at Roseville. Please do better for your customers.
What types of products can I find at JCPenney in Roseville, MN?
JCPenney offers a wide selection of kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products. They carry national and private brands such as Liz Claiborne and Okie Dokie.
What are the store hours for JCPenney at Roseville, MN?
JCPenney is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney at Roseville provide curbside pickup?
Yes, curbside pickup is available at the Roseville JCPenney location.
What payment methods are accepted at JCPenney in Roseville?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa cards.
Is the JCPenney store in Roseville wheelchair accessible?
Yes, JCPenney has a wheelchair-accessible entrance for customers.
Where is JCPenney located in Roseville and what is nearby?
JCPenney is located at 1700 W County Rd B-2 inside the Rosedale Shopping Center, Roseville, MN 55113. Nearby you can find SeaQuest Roseville aquarium, Becker Furniture & Mattress store, and the CRAVE American Kitchen & Sushi Bar.
Can I visit Sephora for beauty products while shopping at JCPenney Roseville?
Yes, Sephora is located inside the JCPenney store at Roseville, offering skincare, makeup, and beauty deals.
What dining options are available near JCPenney in Roseville?
Nearby dining options include CRAVE American Kitchen & Sushi Bar for sushi and pan-Asian cuisine, Potato Corner for fast food, and Ruby Tuesday for casual dining.
Are there other clothing stores near JCPenney at Rosedale Shopping Center?
Yes, you can find stores like H&M, Buckle, Lily & Star boutique, Hollister Co., and Torrid nearby for additional clothing options.
How can I connect with JCPenney on social media or find deals online?
You can follow JCPenney on Facebook, Instagram (@jcpenney), and Twitter (@JCPenney). For the latest deals, visit their online sales page at https://www.jcpenney.com/d/sales-deals.