Business Details
About
Jewelry Store
At Shane Co., we’re Minneapolis' friend & jeweler. Our four generations as a family business give us the expertise to help you with all your fine jewelry needs. See our incredible loose diamonds and colorful gemstones up close, then choose your favorite to design your dream engagement ring. We’re proud to offer a wide selection of pieces created by our in-house design team, from wedding bands to gifts for any occasion. Plus, our fine jewelry is protected by our free unmatched lifetime warranty.
Details
- DeliveryNot available
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.6
824 reviews
5 stars
695
4 stars
55
3 stars
15
2 stars
16
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and attentive, with many specific mentions of individual employees like Demarcus, Brandon, and Katy.
Product Quality
The jewelry quality received high marks, with customers expressing satisfaction with their purchases and the variety of options available.
Communication Issues
Some customers reported poor communication regarding order updates, suggesting a need for improvement in notifying customers about their orders.
Customization Experience
While many enjoyed the customization process, a few customers felt limited by preset options and inadequate assistance in achieving their desired customizations.
Overall Experience
Most reviews reflected a positive overall experience, with many customers expressing a desire to return and recommend the store to others.
- EDEllie DavisNov 16, 20254.0At first, we were hesitant about buying from this seemingly “big box” store as we were worried about the way would be treated as just another customer, rather than an individual person. When we worked with Katy, we were pleasantly surprised though! She was extremely personable and attentive to our needs. She heard us and was able to provide exactly what we wanted from our rings. Highly recommend Katy at this location!
- SJSabina JohnsonNov 15, 20255.0Kinsey and Demarcus were great! So helpful even when I was super indecisive, they helped me accomplish my vision!
- KMKelly MurphyNov 2, 20255.0Demarcus was incredibly knowledgeable and helpful in our engagement and wedding band process. He made the whole process smooth and enjoyable. Highly recommend going to Shane Co. and working with Demarcus!
- JPJohn ParkerOct 25, 20255.0Demarcus & Kenzie were a pleasure to work with. Endless options, combinations, and having loose stones available in person was very important! Wonderful experience!
- EOErin O’DonnellOct 25, 20255.0Demarcus and Kenzie were amazing to work with for our engagement and wedding rings. I would highly recommend them!
Frequently Asked Questions About Shane Co.
What are the regular business hours for Shane Co. in Minnetonka?
Shane Co. is open Monday through Wednesday from 10 AM to 7 PM, Thursday and Friday from 10 AM to 8 PM, Saturday from 10 AM to 6 PM, and Sunday from 12 PM to 5 PM.
Does Shane Co. offer in-store pickup for purchases?
Yes, Shane Co. offers in-store pickup for your purchases.
Can I get repairs done on my jewelry at Shane Co.?
Yes, Shane Co. provides jewelry repair services.
What payment methods does Shane Co. accept?
Shane Co. accepts payments via American Express, Android Pay, Apple Pay, Cash, Check, Discover, Financing, Klarna, Mastercard, PayPal, Samsung Pay, and Visa.
Where is Shane Co. located in Minnetonka?
Shane Co. is located at 11300 Wayzata Blvd, Suite A, Minnetonka, MN 55305, USA.
What types of jewelry does Shane Co. offer?
Shane Co. offers engagement rings, wedding bands, diamonds, rubies, sapphires, pearls, rings, necklaces, earrings, stud earrings, bracelets, cufflinks, fashion rings, gifts, and men's jewelry.
What is unique about Shane Co.'s jewelry warranty?
Shane Co. provides a free unmatched lifetime warranty that protects their fine jewelry.
Are there any nearby places I can visit when shopping at Shane Co.?
Yes, nearby attractions include Spavia Day Spa for relaxation, Noerenberg Memorial Gardens for a scenic park visit, and shops like Hirshfield's Minnetonka for mobile phone accessories.
Is there convenient dining near Shane Co. in Minnetonka?
Yes, you can enjoy nearby restaurants such as Avenida Mexican Asian Kitchen and Olive Garden after your visit to Shane Co.
What nearby stores could I visit alongside Shane Co. for other shopping needs?
Nearby shopping options include Trader Joe's for groceries, Barnes & Noble for books, and Bed Bath & Beyond for home goods.