Business Details
About
Jewelry StoreShane Co.
At Shane Co., we’re Minneapolis' friend & jeweler. Our four generations as a family business give us the expertise to help you with all your fine jewelry needs. See our incredible loose diamonds and colorful gemstones up close, then choose your favorite to design your dream engagement ring. We’re proud to offer a wide selection of pieces created by our in-house design team, from wedding bands to gifts for any occasion. Plus, our fine jewelry is protected by our free unmatched lifetime warranty.
Details
- DeliveryNot available
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
Location
Hours
Reviews
4.6
837 reviews
5 stars
708
4 stars
55
3 stars
15
2 stars
16
1 star
43
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, knowledgeable, and attentive, with many specific mentions of individual employees like Michala, Demarcus, and Katy.
Product Quality
The quality of jewelry and the range of options available received positive feedback, with customers expressing satisfaction with their purchases.
Personalized Experience
Many reviews highlighted the personalized service and attention to detail provided by staff, making customers feel valued and understood.
Communication Issues
Some customers reported poor communication regarding order updates, suggesting a need for improvement in notifying customers about their orders.
Customization Limitations
A few customers expressed disappointment with the limited customization options available, feeling that the store did not fully meet their expectations for custom jewelry.
- COChristopher P. Forest- Owner2 days ago5.0What an outstanding experience! Michala was so absolutely accommodating! They have me as a customer for life. She gave the perfect “above and beyond” experience! Someone please recognize her!
- SKSamuel Kuo2 days ago5.0I worked with Demarcus and he found the perfect ring and within my budget too!! Awesome experience!
- THThomas HaasJan 4, 20265.0This was my first experience with Shane Co First thing I asked was about discounts and they explained the price is already marked as low as possible. I was helped out immediately walking in the door and was out the door in 10 minutes with my purchase
- SSSage SterryJan 2, 20265.0Demarcus, Callie, and every other member of the staff I’ve worked with has been very knowledgeable on everything I’ve asked about, patient, smiling, and all around a welcoming person. My fiancé visits the Woodbury team and always enjoys his time there as well. All around a wonderful company and team to work with. We will be very much returning for our future jewelry needs.
- AMAudrey MalcolmDec 18, 20255.0Michala was amazing to work with. She was incredibly personable and helped us find the perfect sentimental gift. She took the time to show us multiple options and thoughtfully set each piece with the exact gemstones we needed. The pricing options were also very flexible, making it easy to find something beautiful within our budget. We had a wonderful experience and would highly recommend working with her.
Frequently Asked Questions About Shane Co.
What are the regular business hours for Shane Co. in Minnetonka?
Shane Co. is open Monday through Wednesday from 10 AM to 7 PM, Thursday and Friday from 10 AM to 8 PM, Saturday from 10 AM to 6 PM, and Sunday from 12 PM to 5 PM.
Does Shane Co. offer in-store pickup for purchases?
Yes, Shane Co. offers in-store pickup for your purchases.
Can I get repairs done on my jewelry at Shane Co.?
Yes, Shane Co. provides jewelry repair services.
What payment methods does Shane Co. accept?
Shane Co. accepts payments via American Express, Android Pay, Apple Pay, Cash, Check, Discover, Financing, Klarna, Mastercard, PayPal, Samsung Pay, and Visa.
Where is Shane Co. located in Minnetonka?
Shane Co. is located at 11300 Wayzata Blvd, Suite A, Minnetonka, MN 55305, USA.
What types of jewelry does Shane Co. offer?
Shane Co. offers engagement rings, wedding bands, diamonds, rubies, sapphires, pearls, rings, necklaces, earrings, stud earrings, bracelets, cufflinks, fashion rings, gifts, and men's jewelry.
What is unique about Shane Co.'s jewelry warranty?
Shane Co. provides a free unmatched lifetime warranty that protects their fine jewelry.
Are there any nearby places I can visit when shopping at Shane Co.?
Yes, nearby attractions include Spavia Day Spa for relaxation, Noerenberg Memorial Gardens for a scenic park visit, and shops like Hirshfield's Minnetonka for mobile phone accessories.
Is there convenient dining near Shane Co. in Minnetonka?
Yes, you can enjoy nearby restaurants such as Avenida Mexican Asian Kitchen and Olive Garden after your visit to Shane Co.
What nearby stores could I visit alongside Shane Co. for other shopping needs?
Nearby shopping options include Trader Joe's for groceries, Barnes & Noble for books, and Bed Bath & Beyond for home goods.