Discover an amazing selection of men's, women's, and children's clothing, along with home décor and top-brand beauty products at Nordstrom Ridgedale. Enjoy the convenience of in-store pick-up or curbside pickup – we'll bring your order out to you! Plus, take advantage of our gift boxes and gift packaging services to make your shopping even easier. This upscale clothing store provides personalized services like styling and alterations, ensuring an enjoyable shopping experience. Visit us to explore the latest trends from top brands and enjoy our exceptional customer service.
Experiences with customer service were mixed; some associates provided excellent assistance while others were inattentive or unhelpful.
Product Selection
Customers expressed disappointment in the limited selection of certain items, particularly in men's clothing and specific brands.
Store Environment
The store was generally noted for being clean and well-organized, contributing to a pleasant shopping atmosphere.
Pricing Concerns
Many reviews highlighted that prices were perceived as high, with some customers feeling that the value did not match the cost.
EM
Elizabeth McCarty
Dec 27, 2025
1.0
Waited 15 minutes for someone to help me find a shoe in my size, then they disappeared for 10 minutes. Then a new person came, they were going to find the shoes. 12 minutes they returned with the wrong shoe. Then they left to get the correct shoe, 15 minutes later I they hadn’t retuned and several other people asked me if I needed help but then said they could t help me if someone else had already begun helping me becuase “commission” so I finally just left. I will order the shoe directly from Nike. Worst customer service ever.
JP
Joelle Pink
Dec 15, 2025
5.0
Stopped at Ridgedale Nordstrom and met with Jocelynn in shoes. I wanted a specific pair of Sorels. , Nordstrom’s didn’t have them, but jocelynn took the time to find them on another store site and order them in my size. She was very knowledgeable about the different boots and the various brands which I really appreciated. She showed me other possible options before we settled on the ones we ordered. Jocelynn was very professional, very friendly and charming. I would definitely come back here to shop for shoes based on the outstanding shopping experience I had with Jocelynn!
YM
Yuliya Manad
Dec 15, 2025
1.0
Sales ladies like sharks attacking you. I came to test the perfume and they did not let even touch the bottle. They had it hidden in the drawer. They said they do it for security purposes. It made me feel like I am a thief.
BB
Bee
Dec 14, 2025
5.0
Rafeeqa helped me and my dear friend shop for perfumes for the holiday season, she was an amazing help. She offered some great knowledge about Tom Ford scents and sampled them with us. 5 Star service and stores spacing was perfect! not too tight.
BP
Big Boyz of Pickleball
Dec 13, 2025
5.0
The customer service was great. They are one of the very few stores that carry a variety of CREED fragrances.