Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Minnetonka, MN location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
978 reviews
5 stars
492
4 stars
216
3 stars
129
2 stars
59
1 star
82
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly in departments like jewelry and beauty.
Staffing Issues
Numerous reviews highlighted a lack of staff, leading to long wait times at checkout and difficulty finding assistance.
Store Condition
Feedback indicated that the store feels outdated and in need of maintenance, with some areas described as dirty or poorly organized.
Product Selection
While some customers appreciated the variety and quality of products, others noted a decline in available options and organization.
Pricing and Sales
Customers generally found good deals and sales, but some expressed concerns about pricing strategies and the perceived value of items.
- JTjoseph thomasSep 21, 20255.0Nice shopping
- MKMary KSep 8, 20252.0Returns were poorly staffed with a long line and a long wait. The up escalator was out of order. I'm in no hurry to go back even though they had some good clearance sales.
- JSJasmyn SpicerAug 31, 20255.0Rebekka and Vicki were so helpful and kind to me at check out! They were lovely, bubbly and very well engaged in conversation. Thank you so much for making such a busy shopping experience so calm and personalized!
- SSSofiaAug 26, 20255.0Oma? I think her name is, in the JCPenney beauty department is amazing, her customer service is top notch and she was very personable, wasn’t planning on buying anything but ended up spending 50 dollars haha, definitely will come back just because she made my experience worth it!
- JBjonita bergumAug 9, 20252.0Overpriced cheap towels. No customer service people on the floor
Frequently Asked Questions About JCPenney
What kind of products can I find at JCPenney in Minnetonka?
JCPenney offers a wide range of products including kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
Does JCPenney provide curbside pickup or online shopping options?
Yes, JCPenney offers free shipping and curbside pickup options for your convenience.
What are the opening hours of JCPenney in Minnetonka?
Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Which forms of payment are accepted at JCPenney?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa payments.
Is the JCPenney store in Minnetonka wheelchair accessible?
Yes, the store has a wheelchair accessible entrance.
Can I shop inside the JCPenney store or do they only offer online orders?
JCPenney offers both in-store shopping and online ordering options with in-store pickup available.
What exclusive brands are available at JCPenney in Minnetonka?
You can find exclusive brands such as St. John’s Bay, Liz Claiborne, Arizona, and Okie Dokie at this location.
Are there any salons or beauty services near JCPenney at Ridgedale Shopping Center?
Yes, nearby are The Salon by Instyle Ridgedale Center and The SALON by InStyle located inside JCPenney, as well as Sephora for beauty supplies and treatments.
What dining options are available near JCPenney in Ridgedale Shopping Center?
Nearby dining options include Subway, Chipotle Mexican Grill, Auntie Anne’s Pretzels, Leeann Chin Chinese Restaurant, and Bar Louie.
What entertainment or activities can customers enjoy near JCPenney at Ridgedale Shopping Center?
Customers can visit Breakout Games, an escape room and amusement activity nearby, for fun team-building and entertainment.