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JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Maplewood, MN location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
I went specifically to find womens dress pants. Not only were the racks a total mess, there were very few options even among the same brand. The changing room, which was not easy to find, was filthy. The floors in particular were grotesque. I won't be back to JCP.
KK
kiwi
Sep 5, 2025
1.0
Horrible customer service minus the salon manager. What a sweetheart.
Walked in, bought shampoo. Smooth transaction, lovely conversation, all that stuff. Got a coupon. Bought a second one. Wondered if the coupon I used for the first one could stack with the one I just earned with rewards. Walked back to go ask salon manager.
Older lady saw me walking by the design center asked me if I needed help. Wasn’t even going to ask her in the first place. So then I asked her the question very respectfully, and she talked to me like I was dumb. Was extremely impatient from the start. I just explained that I wondered if both coupons would work and she was obviously getting irritated at me for no reason and kept talking to me like I was 5 years old. I was very kind and patient. I left confused because I had no idea why I was treated the way I was. No reason to be rude to anyone unless they deserve it and I am always nice until someone isn’t nice to me. Obviously, because the salon manager was so sweet to me. I was set back. Horrible customer service on her part. I had every right to get irritated with her in return and talk to her like she did me, but instead I stayed calm and focused on the sweet salon manager instead. The manager didn’t look at me like I was dumb. She understood my curiosity. Almost wanted to ask what her issue was with me because I didn’t do anything to her.
What a joke. Don’t ask the older lady for assistance or you’ll be visually berated while she’s assuming you’re educationally handicapped. 0 stars.
LL
LG
Jul 12, 2025
1.0
Beware of JCP prices, shop around. JCP prices online/in-store are so inflated. I shopped online for many things and each time I compared to other retailers like Target and Kohls, JCP was 3x the price (retail and sale price) for many things. When you earn bonus cash is it even worth it? No. Beyond the blinds sales, I won't be shopping at JCP ever again.
TL
Tom Loughrey
Jul 10, 2025
3.0
OMG. Adds on suits are very misleading 50 turns into 200+ I still have my money
What types of products does JCPenney in Maplewood offer?
JCPenney offers a wide selection of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home goods, and beauty products.
What are the store hours for JCPenney in Maplewood?
JCPenney is open Monday through Friday from 11:00 AM to 7:00 PM, Saturdays from 10:00 AM to 8:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Does JCPenney in Maplewood provide curbside pickup or shipping options?
Yes, JCPenney offers free shipping and curbside pickup services at its Maplewood location.
What payment methods are accepted at JCPenney Maplewood?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks as payment methods.
Is the JCPenney Maplewood store accessible for customers with disabilities?
Yes, the store has a wheelchair-accessible entrance and public restrooms.
Can customers find beauty and salon services near or inside JCPenney Maplewood?
Yes, The Salon By Instyle and Jcpenney Salon are located inside or near JCPenney, offering beauty and hair salon services.
What nearby clothing stores can I visit after shopping at JCPenney Maplewood?
Nearby clothing stores include Crazy 8, Lovely Boutique, rue21, Hollister Co., Old Navy Maplewood, The Buckle, Ragstock, Aéropostale, and Journeys.
Are there any nearby places where I can get eyeglasses or eye care near JCPenney Maplewood?
Yes, Pearle Vision and Dr. Jeanny Liu-Wu, Optometrist, and Associates are nearby and provide eye care and eyewear services.
What dining options are available near JCPenney Maplewood?
You can enjoy treats at local ice cream shops like Dairy Queen and Wonder's Ice Cream, both close to JCPenney.
How can I access JCPenney Maplewood via public transit or while visiting nearby places?
JCPenney is located inside Maplewood Mall, a central shopping center with accessible parking and transit options, making it convenient to visit along with other stores and attractions in the area.