DSW Designer Shoe Warehouse

4.1
407 reviews

About

Shoe StoreFashion Accessories Store
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

DSW Designer Shoe Warehouse
11531 Fountains Drive North, Maple Grove, MN
55369, United States

Hours

Reviews

4.1
407 reviews
5 stars
213
4 stars
105
3 stars
42
2 stars
18
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individual employees who went above and beyond to assist.

Product Selection

The store offers a wide variety of shoes and sizes, though some customers noted limitations in specific sizes and styles.

Store Organization

Several reviews mentioned that the store was clean and well-organized, but others expressed frustration with disarray and difficulty finding items.

Pricing

Customers appreciated the reasonable prices and good deals available, although some felt certain items were overpriced.

Online vs In-Store Experience

There were mixed reviews regarding the accuracy of online inventory compared to in-store availability, leading to customer dissatisfaction.
  • GF
    Gary Fraser
    5 days ago
    5.0
    Look, I don’t usually give great reviews, but the team at DSW in Maple Grove truly deserves it. I can’t remember the names of the two managers who helped me, but those ladies absolutely understand the true meaning of great customer service. I bought a pair of Nike Air Max about 90 days ago, and they started to fall apart. When I called the store, they were willing to help right away—no hesitation. I brought the shoes back a few days later, and they did a full exchange without making any excuses or giving me a hard time. Ladies, keep up the amazing work. Thank you for understanding what real customer service is all about. I will definitely be a customer for life. Thanks again, Gary
  • YW
    Yea Wah
    Nov 16, 2025
    4.0
    I came here looking for a specific kind of shoes and well, I didn't find it. The staff was nice in helping me though
  • CV
    Carmen VSLLC
    Oct 22, 2025
    5.0
    Great prices! So many options, shoes, boots, slippers, socks, shirts, etc etc, clean, well organized displays.
  • DD
    Dane
    Oct 17, 2025
    5.0
    We were greeted by Shae, I believe the Manager by her disposition. She offered help and we took it. We had been doing some work and running around most of the day. We had the look and smell of a couple of Hobos. She treated us like royalty. We had some tall orders to fill and she took us through our long list of requirements until we were completely satisfied. Leaving she gave us the assurance that any fault or issue would be delt with swiftly and that we were to contact her or her Staff. Just the service alone was worth the trip and a return trip in the future. But the products were of the best quality also. DSW, FANTASTIC JOB in selecting your Staff. I highly recommend this Company for the Best sales, service and products.
  • TS
    taylor sorenson
    Aug 31, 2025
    5.0
    Amazing staff! Everyone was absolutely lovely, there was great stock, it was clean and easy to browse despite being crowded. Will be back!

Frequently Asked Questions About DSW Designer Shoe Warehouse

What brands and types of shoes can I find at DSW Designer Shoe Warehouse in Maple Grove?

DSW Designer Shoe Warehouse offers over 25,000 pairs of designer shoes for men and women from popular brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto, and more.

Does this DSW location offer in-store pickup for online orders?

Yes, the Maple Grove DSW location offers in-store pickup for orders, but delivery services are not available.