DSW Designer Shoe Warehouse

4.1
412 reviews

About

Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

DSW Designer Shoe Warehouse
11531 Fountains Drive North, Maple Grove, MN
55369, United States

Hours

Reviews

4.1
412 reviews
5 stars
215
4 stars
107
3 stars
42
2 stars
19
1 star
29

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the helpful and friendly staff, with specific mentions of managers going above and beyond to assist.

Product Selection

The store offers a wide variety of shoes, but some customers expressed disappointment with the availability of specific sizes and styles.

Store Organization

Several reviews noted that the store was often messy and disorganized, making it difficult to find items.

Pricing

Customers appreciated the reasonable prices and good deals, although some felt certain items were overpriced.
  • MN
    Matt N.
    1 day ago
    2.0
    I asked for a left shoe (they keep the right ones in back for security) and it was as if I was a burden for asking a question to an associate in order to spend money here. She was difficult to find, rude and said I’d have to wait as she had multiple other customers to help. I get retail is tough but I needed help only because of their stock policy and it was a truly standard ask. They don’t have the proper staffing and it impacts the experience.
  • BI
    bj Irving
    6 days ago
    5.0
    I had purchased some shoes online from DSW. There were some issues with the shoes. I think it was not the shoes itself. Maybe just how they were made but it was super easy to walk inside and just return the shoes. The staff made it very easy, especially during the busy holiday season.
  • JT
    Jenny Trainor
    Dec 15, 2025
    5.0
    Good selection
  • JB
    Jami Bassatt
    Dec 2, 2025
    4.0
    It was busy as it was black Friday they were out of my size in the shoes I wanted but the manager was helpful in helping me find where to go to get them.
  • GF
    Gary Fraser
    Nov 19, 2025
    5.0
    Look, I don’t usually give great reviews, but the team at DSW in Maple Grove truly deserves it. I can’t remember the names of the two managers who helped me, but those ladies absolutely understand the true meaning of great customer service. I bought a pair of Nike Air Max about 90 days ago, and they started to fall apart. When I called the store, they were willing to help right away—no hesitation. I brought the shoes back a few days later, and they did a full exchange without making any excuses or giving me a hard time. Ladies, keep up the amazing work. Thank you for understanding what real customer service is all about. I will definitely be a customer for life. Thanks again, Gary

Frequently Asked Questions About DSW Designer Shoe Warehouse

What brands and types of shoes can I find at DSW Designer Shoe Warehouse in Maple Grove?

DSW Designer Shoe Warehouse offers over 25,000 pairs of designer shoes for men and women from popular brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto, and more.

Does this DSW location offer in-store pickup for online orders?

Yes, the Maple Grove DSW location offers in-store pickup for orders, but delivery services are not available.