JCPenney

4.0
585 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Mankato, MN location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
1850 Adams St, Mankato, MN
56001, United States

Hours

Reviews

4.0
585 reviews
5 stars
269
4 stars
163
3 stars
96
2 stars
25
1 star
32

What are people saying?

AI-generated from recent customer reviews

Employee Service

Many customers praised the friendliness and helpfulness of the staff, particularly in challenging situations.

Store Condition

Numerous reviews highlighted issues with cleanliness, organization, and maintenance of the store, including messy displays and lack of air conditioning.

Product Availability

Customers expressed disappointment with the limited selection of products and sizes available in the store.

Checkout Experience

Several reviews noted long wait times at checkout and insufficient staffing during busy periods.

Online Shopping Preference

A trend emerged where customers indicated a preference for online shopping due to the in-store experience and product availability.
  • BC
    Brian Carter
    Nov 10, 2025
    1.0
    crappy selection of mensware
  • JB
    Jill Bening
    Oct 13, 2025
    3.0
    I stopped in today with my mom at around 10:45 this morning. To doors were locked. Went to Kohl's.
  • CR
    Cindy Ringen
    Aug 22, 2025
    5.0
    This review is specifically about Mandy. She was wonderful in a very tough situation. The line at the register just exploded and there were all of a sudden about 8-10 people in line. Mandy was the only one around to check people out. There were other employees around, but no one willing to help. It was a real mess, finally a young girl jumped in to help, but Mandy was so sweet and just kept going as nice and friendly as as ever despite the stress and lack of support for her!
  • LH
    Lorene Hines
    Jul 22, 2025
    5.0
    Friendly and helpful employees
  • DQ
    Donna Quick
    Jul 19, 2025
    5.0
    I have always liked JCPenney. It's always been the one place I could always find what I wanted at a price I could afford. Lately I have been shopping JCPenney on-line and have been happy with that. I needed to return an item today, (Saturday) and I looked up store hours and the website said open at 10 on Fridays and Saturdays. I realized when I got there at 10:45 that it wasn't open until 11. There were many people in the parking lot waiting to get in. I mentioned this to the sales clerk and she was surprised the website said 10. The employees are always helpful and friendly, and 15 minutes to wait didn't hurt me any. However, maybe some clearing up on the website would be helpful? I also noticed the air conditioning wasn't working, clothing wasn't folded and racks were messy. The floor looked like it hadn't been vacuumed for days. I realize the workforce isn't what it used to be, but it was not a comfortable experience. I would have looked around and possibly bought something, but I didn't want to stay there any longer. I most likely will continue to shop JCPenney, but I also can understand why people will shop on-line more and more. I am 70, but I still like to shop locally if I can. Maybe my generation isn't the demographic JCPenney is looking for, but we are a generation that still spends money. Thank you, Donna Quick North Mankato MN m

Frequently Asked Questions About JCPenney

What types of products does JCPenney Mankato offer?

JCPenney Mankato offers a wide selection of products including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.

What are the store hours for JCPenney in Mankato, MN?

JCPenney in Mankato is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.