Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Mankato, MN location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Many customers praised the friendliness and helpfulness of the staff, particularly in challenging situations.
Store Condition
Numerous reviews highlighted issues with cleanliness, organization, and maintenance of the store, including messy displays and lack of air conditioning.
Product Availability
Customers expressed disappointment with the limited selection of products and sizes available in the store.
Checkout Experience
Several reviews noted long wait times at checkout and insufficient staffing during busy periods.
Online Shopping Preference
A trend emerged where customers indicated a preference for online shopping due to the in-store experience and product availability.
BC
Brian Carter
Nov 10, 2025
1.0
crappy selection of mensware
JB
Jill Bening
Oct 13, 2025
3.0
I stopped in today with my mom at around 10:45 this morning. To doors were locked. Went to Kohl's.
CR
Cindy Ringen
Aug 22, 2025
5.0
This review is specifically about Mandy. She was wonderful in a very tough situation. The line at the register just exploded and there were all of a sudden about 8-10 people in line. Mandy was the only one around to check people out. There were other employees around, but no one willing to help. It was a real mess, finally a young girl jumped in to help, but Mandy was so sweet and just kept going as nice and friendly as as ever despite the stress and lack of support for her!
LH
Lorene Hines
Jul 22, 2025
5.0
Friendly and helpful employees
DQ
Donna Quick
Jul 19, 2025
5.0
I have always liked JCPenney. It's always been the one place I could always find what I wanted at a price I could afford.
Lately I have been shopping JCPenney on-line and have been happy with that. I needed to return an item today, (Saturday) and I looked up store hours and the website said open at 10 on Fridays and Saturdays. I realized when I got there at 10:45 that it wasn't open until 11. There were many people in the parking lot waiting to get in. I mentioned this to the sales clerk and she was surprised the website said 10.
The employees are always helpful and friendly, and 15 minutes to wait didn't hurt me any. However, maybe some clearing up on the website would be helpful?
I also noticed the air conditioning wasn't working, clothing wasn't folded and racks were messy. The floor looked like it hadn't been vacuumed for days. I realize the workforce isn't what it used to be, but it was not a comfortable experience. I would have looked around and possibly bought something, but I didn't want to stay there any longer.
I most likely will continue to shop JCPenney, but I also can understand why people will shop on-line more and more. I am 70, but I still like to shop locally if I can. Maybe my generation isn't the demographic JCPenney is looking for, but we are a generation that still spends money.
Thank you,
Donna Quick
North Mankato MN m
What types of products does JCPenney Mankato offer?
JCPenney Mankato offers a wide selection of products including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Mankato, MN?
JCPenney in Mankato is open Monday to Thursday from 11:00 AM to 7:00 PM, Friday from 10:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 11:00 AM to 6:00 PM.
Does JCPenney Mankato offer curbside pickup?
Yes, JCPenney Mankato offers curbside pickup in addition to in-store shopping.
Is JCPenney Mankato wheelchair accessible?
Yes, JCPenney Mankato has a wheelchair accessible entrance.
What payment methods are accepted at JCPenney Mankato?
JCPenney Mankato accepts American Express, Check, Discover, Mastercard, and Visa as payment options.
Where is JCPenney located in Mankato?
JCPenney is located at 1850 Adams St, Ste 2, in the River Hills Mall, Mankato, MN 56001.
Can I find beauty and hair services near JCPenney Mankato?
Yes, nearby beauty and hair salons include Brow Art 23, MJ's Sports Barbershop, Regis Salon, and MasterCuts, all within close proximity to JCPenney.
Are there dining options near JCPenney in River Hills Mall?
Yes, nearby dining options include Enchiladas El Gordo, a Mexican restaurant, and A&W Restaurants, a fast food and burger restaurant, both close to JCPenney in River Hills Mall.
What are some nearby stores where I can shop for clothing near JCPenney Mankato?
Nearby clothing stores include American Eagle, Aéropostale, Glik's, Ragstock, Buckle, and African Fashion, offering a variety of styles and options for shoppers.
Is there a convenient place to get mobile phone accessories near JCPenney Mankato?
Yes, Verizon, Victra — Verizon Authorized Retailer, AT&T, and Cellaxs Phone Repair are nearby options for mobile phone accessories and related services.