Louis Vuitton Minneapolis Southdale Center

Reviews

• JC

  Jessica Campina

  Apr 5, 2026
  5.0
  We have been in the Southdale store a few times now, for a repair and for a purchase or just to browse. Every single time the staff is extremely helpful and friendly! They are patient and go above and beyond to make the experience amazing and you feel very comfortable and not pressured at all!! Wonderful staff every time!!
• BM

  Busy Momma

  Mar 20, 2026
  1.0
  As a reoccurring customer, I was extremely disappointed with the customer service at this location. No one acknowledged me until I was two steps from the door. I realized one gentleman actually worked there and wasn’t engaged with a customer and never said anything to me and my party. I did however go to another store and received stellar customer service.
• RM

  Riddhi Mistry

  Mar 17, 2026
  5.0
  My husband and I made a visit to LV at Southdale Center and had a wonderful experience. Viola was such a treat to work with. She showed so much care and kindness towards us. She did not push us to buy more than what we were looking for, yet she made sure we purchased items that we would absolutely enjoy. She was able to assist my husband with an LV wallet that suits his personality. Viola also helped me find the perfect day to day purse, the Liv Pochette in the black monogram empreinte leather. I am OBSESSED with my new bag. We will be going to Viola for all future LV purchases. Thank you, Viola!! 😊💕
• JM

  Jessica M

  Mar 11, 2026
  1.0
  Lackluster. I went into this location yesterday to pick up my order I placed online. I enthusiastically walked in and was greeted by a tall woman with brown hair. The store was dead and as soon as I told her I was there to pick up an online purchase/ I would not be giving her commission— she instantaneously became disinterested, turned her back to me and asked me to wait with an attitude. She instantly deflated my excitement. Mind you, she wasn’t helping anyone. She grabbed someone else to hand me my $5k order and didn’t as much as offer me a beverage. I have purchased high end products at other brands and have been offered a beverage as soon as the sales associate confirms I’m a paying customer. Once I was handed my bag, the other sales associate was much kinder, but didn’t insist on checking if my bag had any flaws like they normally have in the past. Only to check to see that each accessory was in the order. I’ve heard this treatment happens a lot at this location. This location is a terrible representation of the brand. I’m very pleased knowing I didn’t give commission to any of these associates.
• JR

  Jane Reynolds

  Mar 4, 2026
  5.0
  New store is beautiful! Had to wait in a line outside of the store which is very like Paris not fun but worth it to us . Staff was accommodating and we had champagne. Mat and Mahleigha were informative and we bought a new bag and scarf

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