Best Buy Outlet – Eden Prairie

Reviews

• YY

  Yaya

  2 days ago
  5.0
  Christian provided amazing service !! He was able to locate everything I was looking for ! He was kind, knowledgeable and helpful. Every person in the store was very friendly and willing to help. One of the best shopping experiences I’ve ever had.
• MW

  Marice Walman

  Dec 27, 2025
  5.0
  Lots of choices and great staff to help! Hidden Gem in E.P.
• LO

  Luiza Oliveira

  Dec 20, 2025
  5.0
  Today I went to the Best Buy outlet in Eden Prairie, and it reminded me why I still choose to buy from Best Buy instead of Amazon. Aiden, the customer rep, provided excellent service, strong product knowledge, and recommended a product that met all the criteria I was looking for. This level of customer service is what sets Best Buy apart from its competitors and keeps me coming back! Well done, Aiden!!
• KK

  Katya Kaslow

  Dec 14, 2025
  1.0
  Stay far away from here, especially if buying a dishwasher. I bought a GE Cafè dishwasher during Black Friday week for 45% off. I was told nothing was wrong with the item and that it worked upon checkout. To be safe, I took a picture of the tag and no damage was documented on the sale tag. The dishwasher was installed a week later and had missing parts, including a missing drain pipe, along with damage that happened in transit. Best Buy put a new sale tag over the previous sale tag disclosing the new damage that happened in transit without informing me and after, I already paid for the item. So very sketchy. Due to missing parts, the installers couldn’t continue with the installation and advised me to reach out to customer service. The next day, they had a technician come and they advised me the dishwasher was trashed after running a cycle and allowing the dishwasher to flood my brand new hardwood floors. The technicians weren’t able to haul away the leaking dishwasher as they informed me, “it’s not their job.” From there, I had to reach out to customer service yet again. Customer service was awful and my resolution was a $200 credit towards a new GE Cafè dishwasher after I spent $1,150 already. Absolutely unacceptable. Never recommending this outlet to any friend or family members.
• TH

  Triston Holcomb

  Dec 10, 2025
  5.0
  Hunter hunter hunter what a great guy! He helped me with finding the right tv as a gift for my dad also a little speaker for my self answered all the questions checked even gave tips on one vs other he is reason I bought the stuff today thank you again for the help

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