Express is a fashion-forward apparel brand and styling community whose purpose is to create confidence and inspire self-expression. Shop Express for new jeans, dresses, suits, blazers and more! Come visit us at 3925 Eagan Outlet Parkway.
Your local Express store has everything you need to be your most confident. Looking for a clothing stores near me? Need some formal outfit inspo for date night? Our dresses and suits make the perfect first-impression. Looking for a work outfit? Our tailored blazers and dress pants give you the ultimate confidence boost. Are casual outfits more your thing? Find the comfiest jeans ever and the trendy tops to match.
Stop by in store, or shop the latest arrivals online.
Feedback on customer service is mixed; while some customers praised the staff for being helpful and friendly, others reported rude behavior and poor handling of returns.
Store Cleanliness
The store is generally described as clean and well-organized, although some customers noted issues with messy dressing rooms.
Product Selection
Customers appreciate the variety of clothing options available, but some expressed disappointment in the men's selection and clearance items.
Pricing and Deals
Many customers found good deals and affordable prices, though some felt that the outlet prices were not significantly lower than regular store prices.
Shopping Experience
Overall shopping experiences vary; while some customers enjoyed their visits and found the staff helpful, others had frustrating experiences with long lines and unhelpful associates.
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Xavier
Nov 3, 2025
4.0
Very nice store with a huge selection. The staff is always willing to help and super polite. They have a huge section for clearance items where you can get some really good deals. I would highly recommend.
NM
Nicole Maniez
Aug 14, 2025
5.0
I came in with my 14-year-old son needing an outfit and no idea where to start. The gentleman who helped us was incredible — he explained how slacks should fit, helped us find the right pieces, and made my son feel confident. He was professional, caring, and genuine. We left with the perfect outfit and a great experience.
DB
Dave Bixler
Jun 25, 2025
5.0
6/25/2025 - 10:00 AM - went shopping at Express and was helped by the store manager Margarita.
What a great person and so very friendly. I will be returning back to this location to purchase more excellent suits.
Thanks for all your help, Margarita!
Dave
Frequently Asked Questions About Express Factory Outlet
What is the return policy at Express Factory Outlet?
We will accept returns and exchanges for items purchased in our Express Factory Outlet stores based on the following requirements. We will not accept a return or exchange if requested more than 30 days after the purchase. We will also not accept returns and exchanges that were purchased in Express or Express Men stores or online. Some items have a “Do Not Remove” tag or a “Keep This Tag Attached” tag, which must still be attached to the item in order to request a refund or exchange. Please decide if you are completely satisfied with your item before you remove such a tag.
Where can I buy an Express gift card?
Gift Cards can be purchased in Express retail stores, Express Factory Outlet stores, and on express.com.
Is Express Twin Cities Premium hiring?
Please visit Visit https://www.express.com/g/careers/ to view and apply for open positions.
How to do I contact Express customer service?
We would like to hear your comments, questions and suggestions. You can reach us at 1-888-397-1980.
Can online orders be returned to any Express store?
Online orders can be returned or exchanged within 30 days at any Express store. Online returns are not accepted at Express Factory Outlet stores.
What sizes does Express Factory Outlet offer?
Express Factory Outlet offers sizes ranging from 00-14 and XS – XL in women's and XS-XXL in Men's (Pant W28-38, L:30-34 and Jacket 36S-44L).
What is the return policy at Express Factory Outlet?
Returns and exchanges are accepted within 30 days of purchase for items bought at Express Factory Outlet stores. Items must have original tags attached for a refund or exchange. Returns from Express Men stores or online purchases are not accepted here.
Where can I purchase Express gift cards?
Express gift cards can be bought in Express retail stores, Express Factory Outlet stores, and online at express.com.
What are the operating hours of Express Factory Outlet?
The store is open Monday to Thursday from 10:00 AM to 8:00 PM; Friday and Saturday from 10:00 AM to 9:00 PM; and Sunday from 11:00 AM to 7:00 PM.
Which payment methods are accepted at Express Factory Outlet?
Payments can be made using American Express, Cash, Diners Club, Discover, Mastercard, and Visa. Mobile NFC and debit card payments are accepted; cash-only is not required.
Does Express Factory Outlet offer wheelchair accessible entrances?
Yes, the store has wheelchair accessible entrances for customers with mobility needs.
What sizes are available at Express Factory Outlet?
Sizes range from 00 to 14 and XS to XL for women's clothing, and XS to XXL for men's, including pant waist sizes 28-38, lengths 30-34, and jackets 36S-44L.
How can I contact customer service for Express Factory Outlet?
Customer service can be reached at 1-888-397-1980 for comments, questions, or suggestions.
What nearby stores can I visit after shopping at Express Factory Outlet?
After shopping at Express Factory Outlet, you can visit Kate Spade Outlet, American Eagle, Aerie, and Bath & Body Works Outlet, all located nearby in the Twin Cities Premium Outlets area.
Are there other fashion stores close to Express Factory Outlet?
Yes, nearby fashion stores include Robert Graham for men's clothing, Lucky Brand, and Ann Taylor Factory Store for women's clothing, offering a variety of styles and options.
Can I find luggage and accessory stores near Express Factory Outlet?
Yes, Samsonite Company Store, Vera Bradley, and Samsonite Factory Outlet offering luggage and fashion accessories are located near Express Factory Outlet.