Brand Certified
JCPenney
4.0(1096 reviews)
Certified by JCPenney • Feb 22, 2026
Business Details
1600 Miller Trunk Hwy, Duluth, MN
55811, United States
Certified by JCPenney • Feb 22, 2026
(218) 727-8111
Certified by JCPenney • Feb 22, 2026
https://www.jcpenney.com/locations/mn/duluth/clothing-stores-duluth-mn-1362.html
Certified by JCPenney • Feb 22, 2026
About
Certified by JCPenney • Feb 22, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Duluth, MN location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Feb 22, 2026
Hours
Certified by JCPenney • Feb 22, 2026
Reviews
4.0
1,096 reviews
5 stars
503
4 stars
313
3 stars
151
2 stars
61
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, there were notable complaints about unprofessional behavior and poor service experiences.
Product Availability
Customers expressed frustration over limited sizes and selections, particularly for men's clothing and specific items.
Store Condition
Feedback indicated a need for improved cleanliness and organization within the store, with some areas described as cluttered or poorly maintained.
Return Policy
The new return policy received significant criticism, with customers feeling it was unfair and poorly communicated.
Sales and Discounts
Many customers appreciated the good deals and clearance items available, highlighting the value for money.
- MAMARIAM ALABFeb 11, 20264.0Variety
- JRJoan ReindlJan 14, 20265.0I have going to Lindsay to have my hair cut and foiled for over 10 years. She is professional, always pleasant and my hair is always perfect. Her fellow works are always so nice. I won't let anyone else touch my hair.
- TLThomas LamphierJan 6, 20265.0Great place to shop.
- DWD WilsonJan 5, 20263.0Omg. Like smile. You're at work not in prison.
- ZZZenithDec 28, 20251.02 employees at the register and we were at the front of the waiting queue, and had to wait for about 10 minutes. Our place in the line left us in the middle of foot traffic in all directions, just so that the store can show more merchandise off. I had to bob and weave around shoppers while waiting. Not coming back ever
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 22, 2026Yext Knowledge Graph
- Address
- Categories
- Geo coordinates
- Legal business name
- Hours of operation
- Phone number
- Official website