Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Duluth, MN location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
1,094 reviews
5 stars
501
4 stars
313
3 stars
151
2 stars
61
1 star
68
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some employees received praise for being helpful, while others were reported as rude or unprofessional.
Store Layout
Customers found the store layout confusing and cluttered, with inadequate signage and long wait times at checkout.
Product Availability
Customers expressed disappointment over limited sizes and selections, particularly for men's clothing and specific items.
Return Policy
The new return policy received negative feedback, with customers frustrated over strict rules and lack of flexibility.
Sales and Discounts
Many customers appreciated the clearance sales and discounts, noting good deals on various items.
- TLThomas Lamphier5 days ago5.0Great place to shop.
- DWD Wilson6 days ago3.0Omg. Like smile. You're at work not in prison.
- ZZZenithDec 28, 20251.02 employees at the register and we were at the front of the waiting queue, and had to wait for about 10 minutes. Our place in the line left us in the middle of foot traffic in all directions, just so that the store can show more merchandise off. I had to bob and weave around shoppers while waiting. Not coming back ever
- SDSharon DoigDec 8, 20255.0It is so nice to find an open JCPenney store that is actually open!! I was able to find everything I was looking for and then some.
- MKMerel KerrDec 2, 20255.0Excellent service and employees.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Duluth, MN?
JCPenney in Duluth offers a wide selection of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney Duluth?
JCPenney Duluth is open Monday to Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney Duluth offer curbside pickup and free shipping?
Yes, JCPenney Duluth provides free shipping and curbside pickup options for convenient shopping.
What payment options are accepted at JCPenney Duluth?
JCPenney Duluth accepts American Express, Check, Discover, MasterCard, and Visa.
Is the JCPenney Duluth store accessible for wheelchair users?
Yes, the store has a wheelchair accessible entrance to accommodate customers with mobility needs.
Where is JCPenney Duluth located?
JCPenney Duluth is located at 1600 Miller Trunk Hwy, Ste 4, inside Miller Hill Mall, Duluth, MN 55811.
Can I shop JCPenney Duluth's selections online?
Yes, you can shop JCPenney Duluth's products online via their website or through the JCPenney App available on the App Store.
What nearby stores can I visit for women’s clothing around JCPenney Duluth?
Nearby women's clothing stores include Maurices, Charlotte Russe, Old Navy, Roz & Ali, and Aéropostale, all located close to JCPenney within Miller Hill Mall area.
Where can I find dining options near JCPenney Duluth?
Near JCPenney Duluth, you can enjoy meals at Jimmy John's sandwich shop, Five Guys burger restaurant, or Pretzelmaker for snacks and food.
Are there any beauty and spa services near JCPenney Duluth?
Yes, Duluth Nails & Spa and elemis beauty salon are nearby, offering beauty and spa services where customers can relax before or after shopping.