L.L.Bean

4.4
890 reviews

About

Clothing StoreSportswear StoreMen's Clothing StoreWomen's Clothing StoreChildren's Clothing StoreShoe StoreCamping StoreClimbing Gear & EquipmentFishing StoreLuggage StoreLL Bean

Details

  • Curbside pickupAvailable

Location

L.L.Bean
100 South Avenue, Bloomington, MN
55425, United States

Hours

Reviews

4.4
890 reviews
5 stars
556
4 stars
204
3 stars
72
2 stars
26
1 star
32

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised helpful staff, others reported rude interactions and inconsistent service.

Product Quality

Many customers appreciated the quality and durability of the products, although some found the prices to be high.

Store Experience

The store is generally described as clean, organized, and well-stocked, but some customers noted a lack of staff availability.

Pricing

Several reviews mentioned that the prices are considered high, with some customers expressing a desire for more discounts.
  • RS
    Renee Slominis
    2 days ago
    5.0
    Joey Thompson went above and beyond to help us find the hiking shoes we needed. Great customer service!
  • MJ
    Mary Ellen Johnson
    Jan 4, 2026
    5.0
    L. L. Bean at The Mall of America couldn’t have been more helpful! They found the right sizes in the sweaters & shirts I needed. And the Christmas gifts were all perfect! No returns! Thanks L. L. Bean!
  • MH
    Min K H
    Jan 2, 2026
    2.0
    Am a frequent customer online and sometimes go in person to do exchanges and whatnot. This time, we went to get custom shoelaces—seeing that the store was busy, we waited for a couple of minutes before we saw an employee, totally understandable. By the time we saw someone in the floor in the shoe section, I couldn’t tell if the employee saw me or not, so I smiled and waved from the shoelace section, and she immediately snapped, stating that she was “helping three other customers right now.” Um, okay, but how was I supposed to know if she knew that I was waiting to get help? Again, not her fault that the store was busy or the fact that the store management decided to have less people on deck following the holiday season, but a “let me finish with these people, and I’ll get back to you” or “I see you, but I’ll be right back” would have been just fine. The guy who helped with the actual shoelaces (Shannon) was incredible nice and helpful when we were deciding between shoelace lengths!
  • DC
    Donna Clarke-Mathers
    Dec 17, 2025
    5.0
    Being in LL bean is always great!
  • RF
    Robert Falde
    Dec 16, 2025
    5.0
    Service was great. People were friendly and store was organized.

Frequently Asked Questions About L.L.Bean

What are the operating hours of L.L.Bean in Bloomington, MN?

L.L.Bean in Bloomington, MN is open Monday through Saturday from 9:00 AM to 9:00 PM and on Sunday from 10:00 AM to 7:00 PM.

Does L.L.Bean offer in-store and curbside pickup services?

Yes, L.L.Bean provides both in-store pickup and curbside pickup services for customer convenience.