Business Details
About
Shoe Store
Dr. Martens shoes and boots have been worn by workers, but also by rebels, non-conformists and free-thinking individuals of all types for six decades. Shop our store in the Mall of America.
Details
- DeliveryAvailable
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.1
178 reviews
5 stars
126
4 stars
11
3 stars
10
2 stars2
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being friendly, helpful, and knowledgeable, creating a positive shopping experience.
Inconsistent Experiences
While some customers reported excellent service, others experienced rude or unprofessional behavior from certain employees.
Product Quality Issues
Several reviews mentioned concerns about the quality and durability of the shoes, with some customers expressing dissatisfaction with their purchases.
Return Policy Frustrations
Customers expressed frustration with the return policy and experiences related to returning items, indicating a need for improvement.
Store Environment
The store was generally described as clean and well-organized, with a good selection of products.
- FOFelicia Oriana1 day ago5.0The wonderful team of Kelsey, Maily, and Austin made visiting this store really welcoming. My friend and I are always anxious to be a bother with our questions, but we were met with gracious and thorough answers, as well as infinite different colors and sizes of the same shoe to try on! We had walked in before closing hours and everyone there had the most kind-hearted energy I could ask of anyone working right to the end of the shift. I don’t think I would have ended up with the shoes I did, had it not been for their help!
- KFkenzie ferrozzo6 days ago3.0i’ve usually had great experiences at this store, however i noticed today the sales-ey commission attitude after i asked for a pair of shoes and the associate brought out another pair i didn’t ask for and tried to sell me on them. amongst other odd comments.
- EDElizabeth DingleyNov 12, 20255.0I was on a tightly scheduled family vacation, with very little time to shop. I needed to get in, purchase the shoes I wanted, and get out. Mia took great care of me! She knows her stock very well, and quickly found me the pair I was looking for, as well as another cute style I noticed in the shop, in my size. She made sure the fit was perfect, and that I was happy with them. I was able to get two new pairs of Docs, and Mia had me on my way in no time.
- AAAlias aloneOct 3, 20255.0Had an amazing experience! The customer service was top notch they helped me find Just what I was looking for and understand not only how to break the boots in but how to care for them as well!
- CMCarrie MugrdechianSep 2, 20255.0I really didn't plan on stopping in, but Im so glad that I did!!! I ended up with a fabulous new pair of Dr. Martens thanks to Carla!!! She was amazing. Great customer service, and helped me with taking home a new pair! I highly recommend getting some new Doc's. Stop here at the original store at the MOA!
Frequently Asked Questions About Dr. Martens Mall of America
What are the operating hours of Dr. Martens Mall of America?
Dr. Martens Mall of America is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Where is Dr. Martens Mall of America located?
It is located at 138 North Garden, Mall of America, Bloomington, MN 55425, USA.
Does Dr. Martens Mall of America offer delivery services?
Yes, Dr. Martens Mall of America offers delivery, though same-day delivery is not available.
Can I shop in-store at Dr. Martens Mall of America?
Yes, Dr. Martens Mall of America welcomes in-store shopping.
Does Dr. Martens Mall of America sell shoes for men, women, and children?
Yes, the store carries shoes for men, women, and children.
What payment methods are accepted at Dr. Martens Mall of America?
Dr. Martens Mall of America accepts credit cards, debit cards, and mobile NFC payments.
Is Dr. Martens Mall of America an LGBTQ-friendly store?
Yes, Dr. Martens Mall of America welcomes LGBTQ customers.
What nearby places can I visit after shopping at Dr. Martens Mall of America?
Nearby places include Sweet Paris - Mall of America for a café experience, The North Face Outlet for sporting goods, and Legacy Toys for toys and candy.
Are there other clothing stores near Dr. Martens Mall of America?
Yes, clothing stores nearby include Wilson - Mall of America, Club Monaco Mall of America, and Altar'd State.
How can nearby optometry services help customers visiting Dr. Martens Mall of America?
Customers can conveniently visit nearby optometrists like Doctors of Optometry - Mall Of America and LensCrafters for eye care appointments before or after shopping at Dr. Martens.