Many customers praised the staff for being knowledgeable, professional, and attentive, with specific mentions of individuals like Bryson, Chandru, and Joseph.
Professionalism
While most reviews highlighted excellent service, some customers reported unprofessional behavior from certain staff members, particularly regarding dismissive attitudes towards casual dress.
Product Knowledge
Several reviews noted the staff's expertise in watches, with many customers appreciating the detailed information provided during their visits.
Welcoming Atmosphere
Customers frequently mentioned feeling welcomed and valued, with many noting the friendly demeanor of the staff.
Pricing Concerns
A few reviews expressed concerns about pricing being higher than other authorized dealers, which affected their purchasing decisions.
GM
Grant Mach
2 days ago
5.0
Great help! Beautiful store and watches.
KP
kevin pisaneschi
Nov 14, 2025
5.0
Exceptional! Chandra was professional, knowledgeable and respectful. I will be back.
RS
Rick S
Oct 19, 2025
1.0
VERY unprofessional AND lack of knowledge!
First, the gentleman who approached as I was looking at the Rolex section was very dismissive. Maybe it was because of what I was wearing? Sweats and a shirt.
Second, I politely asked if one of the watches was the Kermit or Starbucks, which he replied ‘we don’t use street names here.’ Glad to see that you are well versed in your own watch collection.
Third, after that comment I asked him when the watch was manufactured, because based on dates you can tell which model it is. He stated ‘in order to be in our certified pre-owned collection it has to be less than 2 years old.’
Nice to know that the Rolex expert did not know anything about the watch, OR how you all do pre-owned watches. Your own website has numerous watches with reference numbers well beyond 2 years. I won’t use ‘street names’ because I know that hurts you, so REF:M116610LV, ended production in 2020, I believe we are in 2025, amongst others.
Additional, I’m not sure why all of your prices are $5,000 to $7,000 more than any other AD I’ve visited in the US.
Anyways, I took my ‘street names’ to another AD, who treat customers like humans, and purchased the Rolex, Breitling, and Tudor that we needed.
AW
Andrew Wieman
Oct 12, 2025
5.0
Always love shopping at Watches of Switzerland. John is an absolute pleasure to deal with and they take very good care of their customers. Can't wait for the Southdale Store opening!
Frequently Asked Questions About Watches of Switzerland
What are the opening hours of Watches of Switzerland?
Watches of Switzerland is open every day from 11:00 AM to 7:00 PM.
Where is Watches of Switzerland located?
Watches of Switzerland is located at 136 West Market, Suite #W136, Bloomington, MN 55425, USA.
Can I shop for watches online at Watches of Switzerland?
Yes, you can shop watches online or visit the store in person.
Does Watches of Switzerland have wheelchair accessible parking?
Yes, Watches of Switzerland offers wheelchair accessible parking for customers.
Is in-store shopping available at Watches of Switzerland?
Yes, Watches of Switzerland offers in-store shopping for customers.
What is the contact phone number for Watches of Switzerland?
You can contact Watches of Switzerland at +1 952-243-9020.
Which nearby stores can I visit for shoe shopping around Watches of Switzerland?
Nearby shoe stores include Woodstock, SKECHERS Retail, Steve Madden, Johnston & Murphy, and DSW Designer Shoe Warehouse, all convenient to visit before or after shopping for watches.
Are there any nearby beauty salons or spas close to Watches of Switzerland?
Yes, you can visit L.A. Nails, Nicola's Wig Boutique, Shiatsu Renu Massage, Organic Hair Growth Shampoo - DHT Blocker - US, and Progressions Salon for beauty and spa services.
Can I find other jewelry stores near Watches of Switzerland?
Yes, nearby jewelry stores include Ben Bridge Jeweler, 925 Sterling Ave, Persepolis at Mall of America, and Swarovski.
Are there good dining options near Watches of Switzerland?
Yes, you can visit Ruby Tuesday for burgers and Sencha Tea Bar for bubble tea, both located close to the store.