Watches of Switzerland

4.8
619 reviews

About

Watch Store

Location

Watches of Switzerland
136 West Market, Bloomington, MN
55425, United States

Hours

Reviews

4.8
619 reviews
5 stars
580
4 stars
7
3 stars
5
2 stars
4
1 star
23

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being knowledgeable, friendly, and attentive, with specific mentions of individuals like John, Viktoria, and Bryson for their exceptional service.

Product Knowledge

Several reviews highlighted the staff's expertise in watches, with customers appreciating the detailed information provided during their shopping experience.

Mixed Experiences

While many reviews were positive, some customers reported negative experiences with certain staff members, citing unprofessionalism and a lack of engagement.

Store Atmosphere

The store was frequently described as welcoming and pleasant, contributing to a positive shopping experience for many customers.

Selection

Customers noted a great selection of luxury watches, which enhanced their overall shopping experience.
  • BB
    Bozo Brain
    4 days ago
    1.0
    I called the store seeking a Tissot 38mm Damascus. Cayden told me they didn't have one but if I made a deposit he could get me one in a day or two. I went to the store and paid a $300 deposit. The receipt said that I owed $981.00. Cayden called me the next day saying he had the watch. I went there with $981.00 cash and was told that I owed $.04 more sales tax. You've got to me crapping me! Seriously? On the receipt there is a disclaimer saying the sales tax may change at time of final purchase. Your computer system can't calculate sales tax? (And even with the stinking 4 cents the sales tax was still incorrect.) Busting my chops over 4 cents is beneath contempt and a sure fire way to lose customers. Granted given your location you deal mostly with transients, not really seeking to build a loyal local customer base, as did stores such as Wixon's, whose closing is a real loss to the community. And requiring me to sign a statement on the receipt agreeing not to sell the watch within a year is laughable. You have the right to refuse to sell to anyone irrespective of an insulting, illegal "contract" on a receipt that cannot even be calculated properly. I understand you want to discourage flipping, especially with Rolex. But considering that you don't sell anything that cannot be obtained elsewhere, often cheaper, such a statement is a bigger joke than Tim Walz. What a disappointing experience! I'll leap into my grave laughing before I ever shop at WOS again.
  • JB
    Jack Byers
    Jan 6, 2026
    5.0
    I worked with Cayden, he’s a super nice young gentleman. He helped me out with all my questions. I recommend the store and shopping with Cayden. Great experience!!
  • JS
    Joseph Sonnichsen
    Dec 29, 2025
    5.0
    I had a great time shopping at Watches Of Switzerland, and the sales lady was very knowledgeable and friendly! I will definitely be buying my next watch from Watches Of Switzerland. Thank you for having such a great store!
  • KD
    Kevin Danh
    Dec 22, 2025
    5.0
    It always a pleasure to work with John (store manager)
  • BD
    Brady DeBoer
    Dec 20, 2025
    5.0
    Drove three hours just for this location’s stock of Grand Seiko. Viktoria was an absolute pleasure to work with before, during, and after the purchase. She’s very knowledgeable, welcoming, and accommodating. She deserves a complimentary lunch. :) Looking forward to the next trip!

Frequently Asked Questions About Watches of Switzerland

What are the opening hours of Watches of Switzerland?

Watches of Switzerland is open every day from 11:00 AM to 7:00 PM.

Where is Watches of Switzerland located?

Watches of Switzerland is located at 136 West Market, Suite #W136, Bloomington, MN 55425, USA.