Watches of Switzerland

4.8
605 reviews

About

Watch Store

Location

Watches of Switzerland
136 West Market, Bloomington, MN
55425, United States

Hours

Reviews

4.8
605 reviews
5 stars
567
4 stars
7
3 stars
5
2 stars
4
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being knowledgeable, professional, and attentive, with specific mentions of individuals like Bryson, Chandru, and Joseph.

Professionalism

While most reviews highlighted excellent service, some customers reported unprofessional behavior from certain staff members, particularly regarding dismissive attitudes towards casual dress.

Product Knowledge

Several reviews noted the staff's expertise in watches, with many customers appreciating the detailed information provided during their visits.

Welcoming Atmosphere

Customers frequently mentioned feeling welcomed and valued, with many noting the friendly demeanor of the staff.

Pricing Concerns

A few reviews expressed concerns about pricing being higher than other authorized dealers, which affected their purchasing decisions.
  • GM
    Grant Mach
    2 days ago
    5.0
    Great help! Beautiful store and watches.
  • KP
    kevin pisaneschi
    Nov 14, 2025
    5.0
    Exceptional! Chandra was professional, knowledgeable and respectful. I will be back.
  • RS
    Rick S
    Oct 19, 2025
    1.0
    VERY unprofessional AND lack of knowledge! First, the gentleman who approached as I was looking at the Rolex section was very dismissive. Maybe it was because of what I was wearing? Sweats and a shirt. Second, I politely asked if one of the watches was the Kermit or Starbucks, which he replied ‘we don’t use street names here.’ Glad to see that you are well versed in your own watch collection. Third, after that comment I asked him when the watch was manufactured, because based on dates you can tell which model it is. He stated ‘in order to be in our certified pre-owned collection it has to be less than 2 years old.’ Nice to know that the Rolex expert did not know anything about the watch, OR how you all do pre-owned watches. Your own website has numerous watches with reference numbers well beyond 2 years. I won’t use ‘street names’ because I know that hurts you, so REF:M116610LV, ended production in 2020, I believe we are in 2025, amongst others. Additional, I’m not sure why all of your prices are $5,000 to $7,000 more than any other AD I’ve visited in the US. Anyways, I took my ‘street names’ to another AD, who treat customers like humans, and purchased the Rolex, Breitling, and Tudor that we needed.
  • AW
    Andrew Wieman
    Oct 12, 2025
    5.0
    Always love shopping at Watches of Switzerland. John is an absolute pleasure to deal with and they take very good care of their customers. Can't wait for the Southdale Store opening!
  • BQ
    Bryce Quinn
    Oct 8, 2025
    5.0
    Viktoria is the best! Thank you!

Frequently Asked Questions About Watches of Switzerland

What are the opening hours of Watches of Switzerland?

Watches of Switzerland is open every day from 11:00 AM to 7:00 PM.

Where is Watches of Switzerland located?

Watches of Switzerland is located at 136 West Market, Suite #W136, Bloomington, MN 55425, USA.