Many customers praised the friendly and helpful staff, particularly highlighting individual consultants like Jess and Kylie for their personalized service.
Dress Selection
The store offers a wide variety of dresses for different occasions, including wedding dresses, bridesmaid dresses, and formal wear, which customers found appealing.
Mixed Experiences
While many reviews were positive, some customers reported negative experiences, particularly regarding service inconsistencies and issues with tuxedo rentals.
Welcoming Atmosphere
Customers frequently mentioned feeling welcomed and comfortable during their appointments, with many noting the inviting environment and complimentary beverages.
Attention to Detail
Several reviews highlighted the staff's attention to detail, ensuring that customers' needs were met and that the shopping experience was enjoyable.
DJ
Dominic Jenniges
Nov 1, 2025
5.0
My Niece Tried on dresses in this building 5 stars Service Sweet As Hell
ER
Edward Ramirez
Sep 16, 2025
5.0
Jackie Js is the place to go! Jess helped so much with every single step of the day and helped guide myself and my groomsmen to look our best on wedding day. Deserves more than 5 stars. Will always be my go-to when I need a suit for anything.
KF
Kimberly Fournier
Oct 5, 2023
5.0
Very friendly staff, reseasonable prices, nice selection of dresses!
MY
Malika Yager
Nov 14, 2020
5.0
After going dress shopping in the cities twice, I was feeling down as I hadn’t found any dresses that I thought looked good on my body. Jackie J’s was recommended in a FB group by several brides so even though it was a hike from the cities, I called to make an appt and order a specific sample that I was I interested in trying on. The phone call alone was enough for me to give a 5 star review. I spoke with Jess who told me how many dresses they had in stock in my size range, discussed with knowledge several types of dresses that might look good based on the concerns I explained over the phone about my body issues (LARGE bust) and made me feel excited about coming in. When we arrived for our appt, we were warmly greeted by Jackie and offered mimosas. Jess was my stylist and she was great! It was like shopping with a girlfriend. She had truly paid attention to our phone conversation and had chosen several dresses that were the style I was interested in and also had choices I would never have picked on my own but actually looked really good! I found “the one” and really liked a few others so felt thrilled with my decision to go to Alexandria. Jess made me feel comfortable the entire process and has such a good eye! Jackie was there and checked in on us as well, chatting with my mom and future sister in law and also choosing dresses she thought would look good on me. The whole experience was wonderful. We never felt pressured to buy or hurry. I would recommend Jackie J’s to any bride!
ED
Ellie DePriest
Aug 9, 2019
5.0
Great for bridal shopping. Less options for prom and pageants, but great service and great location. There is a front and side entrance, and always parking space. Great for tuxedo shopping, and also for getting alterations for a gown. High recommendation for bridal parties.
Frequently Asked Questions About Jackie J's Bridal And Formal Wear
Are Bridal Appointments Needed?
Yes, so we can take quality time with the bride.
How Long Does It Take To Order a Wedding Dress?
With over 900 gowns in stock, there is immediate availability or up to 6 months on orders.
What Is the Advantage of Buying in a Bridal Store vs Buying Online?
It's always to your advantage to be able to relate to brick-and-mortar stores for their quality.
Do I need to make a bridal appointment at Jackie J's Bridal And Formal Wear?
Yes, bridal appointments are needed to ensure quality time is dedicated to the bride.
How long does it take to order a wedding dress at Jackie J's Bridal And Formal Wear?
There are over 900 gowns in stock for immediate availability, or orders can take up to 6 months.
What are the benefits of buying a wedding dress at Jackie J's Bridal And Formal Wear compared to online?
Purchasing in-store offers the advantage of relating to a brick-and-mortar store known for quality products.
What are the operating hours of Jackie J's Bridal And Formal Wear?
Open Monday to Friday from 9 AM to 5 PM, Saturdays from 9 AM to 1 PM, and closed on Sundays.
Which payment options are accepted at Jackie J's Bridal And Formal Wear?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
What types of attire does Jackie J's Bridal And Formal Wear offer?
They provide bridal gowns, prom gowns, tuxedos, formal wear, menswear, flower girl dresses, bridesmaid gowns, prom accessories, and mother's dresses.
Which bridal designer brands are available at Jackie J's Bridal And Formal Wear?
Brands offered include Justin Alexander, Christina Wu Bridal, Sophia Tolli, and Jim's Formal Wear.
What nearby shopping options can I visit around Jackie J's Bridal And Formal Wear?
Nearby shopping includes Ollie Birch Boutique + Lounge for clothing and liquor, Adorable Chaos Children's Boutique for kids' fashion, and Bon Jos Boutique for women's clothing.
Are there any arts and crafts stores near Jackie J's Bridal And Formal Wear?
Yes, nearby arts and crafts stores include Dawn's Quilt Shop, iTry Studios, and Studio 7 Custom Framing, ideal for custom wedding accessories or gifts.
What dining options are near Jackie J's Bridal And Formal Wear for a meal before or after my visit?
You can enjoy Mexican cuisine at Casa Jalisco or classic American fare at Travelers Inn Restaurant, both conveniently close by.