Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Westland, MI location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.0
1,311 reviews
5 stars
650
4 stars
329
3 stars
173
2 stars
64
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some staff are friendly and helpful, while others are reported as rude or unhelpful.
Store Condition
The store is generally clean and well-organized, but some customers noted it feels dated and in need of modernization.
Product Availability
Customers appreciate the variety of clothing and sales, but there are complaints about limited stock and poor selection in certain departments.
Checkout Experience
Long wait times at checkout are a common issue, with some customers expressing frustration over slow service.
Sales and Promotions
While many customers enjoy the sales and discounts, there are complaints about misleading pricing and issues with honoring sale signs.
- DCDiane Cote'Jan 6, 20265.0I love JC Penny ~ clothes, home, salon Everything!!!
- SSStar SalazarJan 3, 20265.0Like shopping here when they have there sales. Purchased a really nice comforter and the quality is Awesome and it was over half off.
- MCMariah CrawfordDec 21, 20255.0This place has all your values for a sale discounted price. I encourage to go and get your Christmas shopping done here for this year for a quick and easy gift shopping for your family and friends! I love everything about this store! They are very flexible about your spending habits and budget friendly plus inhabitable. Thank you for my special gifts that are here early by surprise.
- PMPaul MarkusDec 6, 20254.0Scott greets and helps with a smile!
- DWDorothy WilliamsNov 30, 20255.0Went to the Westland Jcpenny Hair Salon GREAT stylist named Ms. Dee. She did a short pixie cut, It was AWESOME!! Fast service good atmosphere! Found my new stylist!💯
Frequently Asked Questions About JCPenney
What types of products can I find at the JCPenney Westland, MI store?
The store offers a wide selection including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the operating hours of the JCPenney store in Westland, MI?
The store is open Monday to Friday from 11:00 AM to 8:00 PM, Saturdays from 10:00 AM to 9:00 PM, and Sundays from 12:00 PM to 6:00 PM.
Does the Westland JCPenney offer curbside pickup and free shipping options?
Yes, JCPenney provides free shipping and curbside pickup services for customer convenience.
What payment methods are accepted at the JCPenney Westland location?
They accept American Express, Discover, Mastercard, Visa, and checks; debit cards are also accepted, and cash is not required.
Is the JCPenney store in Westland wheelchair accessible?
Yes, the store has a wheelchair-accessible entrance to accommodate all customers.
Does JCPenney Westland have public restrooms and in-store shopping available?
Yes, the store provides public restrooms and allows in-store shopping.
What are some nearby beauty salons and spas customers can visit around JCPenney Westland?
Nearby beauty and wellness spots include Tai Ji Wellness and Wonder Momma Nail Salon, perfect for a relaxing visit before or after shopping.
Are there any nearby children’s clothing stores close to JCPenney Westland for family shopping?
Yes, Justice is a nearby children's clothing store that offers a variety of apparel options for kids.
Where can customers find jewelry stores near JCPenney Westland?
Nearby jewelry stores include Helzberg Diamonds and Kay Jewelers, ideal for those looking to complement their purchase.
What amenities are available in the Westland Shopping Center where JCPenney is located?
Westland Shopping Center hosts a variety of stores and services including restaurants like Kerby's Koney Island, a playground area for kids, and other shopping options.