Edible Arrangements

Reviews

• LS

  Loretta Smith

  Apr 21, 2026
  1.0
  ⭐ 1 Star – Completely Missed the Mark On April 17, I spent $170.62 on a birthday delivery for my sister’s 45th. This wasn’t just an order, it was a meaningful experience I planned for her during a difficult time. The order included flowers in her favorite color (purple) with a vase, a cheesecake, a balloon, and an edible arrangement. The only thing I didn’t include was her office closing time. However, I called, left a voicemail, made multiple attempts the morning of delivery, and submitted notes clearly stating the delivery needed to arrive before 2 PM. Her office closes at 3 PM and is closed on Sundays. I didn’t reach anyone until around 2:20 PM. I was told delivery would take another 20 minutes. The order arrived around 2:45 PM. Not only was it late, it was incomplete. She received only an edible arrangement and balloons. The flowers, vase, and cheesecake were missing. Customer service initially acknowledged this and escalated for a full refund, recognizing the experience could not be recreated. When I followed up, the store manager denied anything was wrong and refused a full refund, offering only a partial credit for missing items. Let’s be clear. I did not pay $170 for partial products. I paid for a complete experience that was not delivered. I’ve now made multiple calls, repeated myself several times, and received conflicting responses. Being told to continue chasing a resolution for a mistake I didn’t make is unacceptable. The product was incomplete. The delivery was mishandled. The service was inconsistent. A partial refund does not fix a missed moment. I expect full accountability and a full refund.
• WS

  William Sullivan

  Mar 10, 2026
  5.0
  Service was excellent, the chocolate covered strawberries are delicious 😋
• BJ

  Bj J

  Feb 1, 2026
  5.0
  Ginger was so sweet and helped me with my order because the site is down and unable to process my order. She was patient and kind and a pleasure to work with
• AA

  Ana

  Dec 11, 2025
  3.0
  The chocolate strawberries are soooooooo good! The strawberries are always sweet and the chocolate is delicious, if you order with flowers, the flowers are always so cute and fresh! The only downside is the store itself is always closed even though it says it’s open on Google
• SG

  shirley ginther

  Dec 2, 2025
  1.0
  I was very disappointed. I ordered an arrangement on Tuesday to be delivered on Wednesday. The order was not delivered as promised. Called on Friday after 9 am no answer. Left voice message. Call returned Saturday morning. The place where order was sent did not deliver to my location supposedly. I was told a refund was issued on Friday. (No refund was processed). Owner wanted my card number again I declined said I didn’t want to be charged double. Long story short arrangement was delivered on Saturday no compensation just I am sorry. Second time I have problems with this location. Go to another location they seem careless which is a shame.

Frequently Asked Questions About Edible Arrangements