Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits.
All lululemon locations have strong ties to our local communities.
Raquel and Olivia were great and very helpful, amazing customer service from them two. Honestly need a raise!
KN
Katina Nigro
Mar 19, 2026
5.0
Wanted to share some love for Marie the store manager at Lululemon somerset . She resolved my situation so effectively . She went above and beyond and I am beyond thankful ! You are a rockstar !
TJ
Timiya Jenkins
Mar 12, 2026
5.0
I love there clothes and they Color
JV
J. Vanko
Mar 9, 2026
1.0
I had one of the worst retail customer service experiences I’ve ever encountered at this location.
I waited 12 weeks for a simple zipper repair on a jacket. When the jacket was finally returned to me, I discovered that someone had used permanent marker to cover up a poorly constructed seam instead of properly repairing the garment. This is completely unacceptable for a brand that positions itself as premium.
What made the situation even worse was the response from the store. I spoke with Ben Hooser, who identified himself as a manager, and he showed absolutely no accountability, concern, or basic customer service skills. There was no apology, no attempt to take ownership of the issue, and no real effort to resolve it.
His only attempt at “helping” was to wipe the permanent marker with a wet wipe — which obviously did nothing. When I asked if the damage could be fixed, he simply shrugged and said he wasn’t sure.
The interaction ended in what can only be described as shockingly dismissive behavior. After I thanked him for his “help,” his response was simply “peace.”
Between the 12-week wait, the unacceptable “repair,” the use of permanent marker to hide poor workmanship, and the completely indifferent response from management, this was easily the worst retail experience I have ever had.
For a company that markets itself around quality products and strong customer experience, this was the exact opposite.
I expect far better from Lululemon.
ES
Eddie smith
Feb 15, 2026
4.0
This location has a good selection of clothing Compared to other locations
What are the store hours for lululemon in Troy, MI?
Lululemon in Troy, MI is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Where is lululemon located in Troy, Michigan?
Lululemon is located at 2801 West Big Beaver Road, Unit G233, Troy, MI 48084, USA.
Does lululemon in Troy offer in-store or curbside pickup options?
Yes, lululemon offers both in-store pickup and curbside pickup services at their Troy location.
How can I contact lululemon Troy for inquiries?
You can contact lululemon Troy by phone at +1 248-846-1931 or email at somerset-store@lululemon.com.
What kind of products does lululemon in Troy specialize in?
Lululemon specializes in technical athletic apparel for yoga, running, dancing, and other active pursuits, including footwear.
Does lululemon have a social media presence for the Troy store?
Yes, lululemon Troy has a Facebook page at https://www.facebook.com/105792668656206 and a Twitter handle @lululemon.
What nearby shopping options are available around lululemon Troy?
Nearby shopping options include The Somerset Collection shopping center, Anne Fontaine, Marc Jacobs - The Somerset Collection, and various designer stores such as Louis Vuitton and Coach.
Are there dining options close to lululemon in Troy?
Yes, within the Somerset Collection there are dining options including Asian fusion and pan-Asian restaurants near lululemon.
Where can I grab coffee near lululemon in Troy?
Starbucks, located near lululemon in the Somerset Collection, is a convenient spot for coffee and refreshments.
What other services or amenities are available near lululemon Troy?
Nearby amenities include a Bank of America ATM for easy banking, public plazas like Fountain Somerset South for relaxation, and various specialty stores such as jewelry and eyewear shops.
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