Business Details
About
Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Steve Madden, Nine West, Calvin Klein, Converse, and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States and Puerto Rico, as well as nearly 400 leased departments for other retailers under the Affiliated Business Group.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Details
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
- Cash onlyNot available
Location
New Location - DSW Designer Shoe Warehouse
360 John R Road, Troy, MI
48083, United States
Hours
Reviews
4.2
418 reviews
5 stars
228
4 stars
92
3 stars
57
2 stars
19
1 star
22
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised friendly and helpful staff, while others reported rude or unhelpful interactions.
Store Organization
Generally noted as clean and organized, but some customers found the layout cluttered and inventory limited.
Product Selection
Customers appreciated the variety of shoes available, but many expressed disappointment in the limited selection for men and specific sizes.
Pricing
Competitive pricing and good sales were highlighted, though some customers felt prices were high for certain items.
- LSLena Sky4 days ago3.0This location has a variety of selection. The shoes and boots are way overpriced. Your better off shopping for your designer shoes from Macy's and you can receive star bucks during their special sales.
- RTRaid TobiaDec 24, 20251.0Very bad employee there is no respect to customer or delivery
- AAABELANNEOct 6, 20251.0Awful: went to pick up an online order & after trying on shoes, 1 pair didn’t fit. Cashier was supposed to have cancelled 1 pair of shoes, but instead charged me twice…contacted customer service without any solution. Do not shop here!!! Especially if picking up an online order….
- CMChamere MacDanielSep 25, 20255.0Found whatI was looking for!!!
- AWAlicia WitkopSep 11, 20252.0Needed new shoes for the spouse and went straight for the clearance first, immediately an employee let me know about sales and directed me to the information without taking up a lot of time. The cashier was really sweet, had a lot of cute accessories, so we chatted while we waited for change. Really cool. Went back for a second pair and while we were comparing two boxes the employee was already trying to put them away, but we were six feet from where we got them. Seems like time they could have spent sweeping the men's clearance section, because it's crunchier than fresh snow.
Frequently Asked Questions About New Location - DSW Designer Shoe Warehouse
What types of products can I find at New Location - DSW Designer Shoe Warehouse?
You can find shoes, boots, handbags, and jewelry for men, women, and kids from various designer brands.
Where is New Location - DSW Designer Shoe Warehouse located?
It is located at 360 John R Road, Troy, MI 48083, in Oakland Plaza.
What are the store hours for New Location - DSW Designer Shoe Warehouse?
The store is open from 10:00 AM to 8:00 PM Monday through Saturday, and 11:00 AM to 7:00 PM on Sunday.
Does New Location - DSW Designer Shoe Warehouse offer delivery services?
Delivery is not offered, but in-store pickup is available for orders.
What payment options are accepted at New Location - DSW Designer Shoe Warehouse?
They accept Afterpay, American Express, Android Pay, Apple Pay, Cash, Contactless Payment, Discover, Mastercard, Samsung Pay, and Visa.
How can I contact New Location - DSW Designer Shoe Warehouse?
You can call them at +1 248-307-1428 or email info@dswinc.com.
Is there a rewards program available at New Location - DSW Designer Shoe Warehouse?
Yes, they offer a free Rewards program called DSW Rewards where members can earn certificates and special offers.
Are there other shoe stores nearby New Location - DSW Designer Shoe Warehouse?
Yes, nearby shoe stores include Shoe Carnival, Famous Footwear, and another DSW location.
What nearby dining options are available around New Location - DSW Designer Shoe Warehouse?
Nearby dining options include Mochinut Troy, a specialty bakery, and Kerby's Koney Island, a hot dog restaurant.
Are there any nearby entertainment or shopping venues close to New Location - DSW Designer Shoe Warehouse?
Yes, there are several including Michaels Stores for crafts, Kids Empire Troy arcade and playground, and T.J.Maxx department store.