Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits.
All lululemon locations have strong ties to our local communities.
Feedback on customer service is mixed; while some customers praised the helpfulness and friendliness of staff, others reported rude and unprofessional behavior.
Product Quality
Many customers expressed satisfaction with the quality of Lululemon products, although some reported issues with durability and returns.
Store Experience
The shopping experience varied significantly, with some customers enjoying a clean and organized store, while others faced long wait times and poor management.
Return Policy Issues
Several customers encountered difficulties with the return policy, leading to frustration and dissatisfaction.
ES
Eddie smith
Feb 15, 2026
4.0
This location has a good selection of clothing Compared to other locations
SH
Sydney Herrmann
Jan 10, 2026
1.0
Very disappointed with their customer service. Came in to exchange 2 pairs of pants that I’d received as Christmas gifts, I got the same style of pant but needed a different length and size. Since the pants were no longer on sale, they refused to do an equal exchange. I walked in with 2 pairs of pants, and left the store with only 1. On top of that they charged me an extra $10 because the refund amount was still not enough to cover 1 pair as they were no longer at sale price. After chatting with customer service for an hour, they explained that they do size exchange in store but not length exchange (I needed a short instead of a regular). As a Lululemon member I am extremely disappointed as they claim to do size exchange, but don’t do length especially considering I was given these pants as gifts. If I was told this in the store I would’ve just gotten the regular length. Not happy at all.
A
游秉勳
Dec 29, 2025
5.0
購買過程舒服,試衣間會先問名字,寫在門上,感覺非常特別也很棒,我們買了一件上衣
SS
Sherry Swanson
Dec 16, 2025
5.0
All three employees that helped me were so helpful and nice and took their time to help me
KD
Kari Diederich
Nov 30, 2025
1.0
Absolutely rude and disrespectful employees. I have never been treated so poorly in my life . They charged my card 3 times in a row, sent me away with no merchandise and now I’m having to dispute the fraudulent charges on my credit card . “Mary” was an absolute jerk to me along with two other employees who ganged up on me in the store when I asked them to resolve the repetitive charges . My card was also deactivated that day after visiting that store due to the repetitve charges , they literally ruined what was supposed to be a special day between a mom and her daughters . NEVER GOING BACK TO THIS LOCATION AGAIN.
What are the store hours for lululemon in Troy, MI?
Lululemon in Troy, MI is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Where is lululemon located in Troy, Michigan?
Lululemon is located at 2801 West Big Beaver Road, Unit G233, Troy, MI 48084, USA.
Does lululemon in Troy offer in-store or curbside pickup options?
Yes, lululemon offers both in-store pickup and curbside pickup services at their Troy location.
How can I contact lululemon Troy for inquiries?
You can contact lululemon Troy by phone at +1 248-846-1931 or email at somerset-store@lululemon.com.
What kind of products does lululemon in Troy specialize in?
Lululemon specializes in technical athletic apparel for yoga, running, dancing, and other active pursuits, including footwear.
Does lululemon have a social media presence for the Troy store?
Yes, lululemon Troy has a Facebook page at https://www.facebook.com/105792668656206 and a Twitter handle @lululemon.
What nearby shopping options are available around lululemon Troy?
Nearby shopping options include The Somerset Collection shopping center, Anne Fontaine, Marc Jacobs - The Somerset Collection, and various designer stores such as Louis Vuitton and Coach.
Are there dining options close to lululemon in Troy?
Yes, within the Somerset Collection there are dining options including Asian fusion and pan-Asian restaurants near lululemon.
Where can I grab coffee near lululemon in Troy?
Starbucks, located near lululemon in the Somerset Collection, is a convenient spot for coffee and refreshments.
What other services or amenities are available near lululemon Troy?
Nearby amenities include a Bank of America ATM for easy banking, public plazas like Fountain Somerset South for relaxation, and various specialty stores such as jewelry and eyewear shops.
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