Business Details
About
Sportswear StoreWomen's Clothing StoreMen's Clothing Store
Founded in Vancouver BC in 1998, the first lululemon shared its retail space with a yoga studio. We've been growing ever since, and our technical yoga and run clothes are now available in countries all over the world. We want to elevate the world from mediocrity to greatness. Our Mission Statement is to create components for people to live longer, healthier, fun lives. We make technical athletic apparel for yoga, dancing, and most other sweaty pursuits.
All lululemon locations have strong ties to our local communities.
Details
- Cash onlyNot available
- Curbside pickupNot available
Location
Hours
Reviews
3.9
210 reviews
5 stars
125
4 stars
28
3 stars
9
2 stars
8
1 star
40
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the staff for being helpful and attentive, there were numerous complaints about rude and unprofessional behavior from some employees.
Return Policy Issues
Several customers expressed frustration with the return policy, citing inconsistent application of rules and negative experiences during the return process.
Product Quality
Customers generally appreciated the quality of the clothing, although some reported issues with specific items, such as leggings ripping prematurely.
Store Experience
The store atmosphere was often described as pleasant and well-organized, but long wait times and crowded conditions were common complaints.
Staff Training
There were calls for better training for staff to ensure consistent customer service and adherence to company policies.
- NANaya Alnaseri1 day ago1.0👎🏻
- HHHazelNov 5, 20255.0The moment my friend and I walked into the Lululemon store, we were greeted by a warm, genuine smile from one of the staff — it immediately caught my attention and made me feel happy throughout my shopping. The staff member, Haddie, radiated such warmth and kindly asked if I needed any help. I don’t think I’ve ever met a store associate who was this sweet and genuinely caring. She wasn’t just trying to sell something — she truly wanted to help me find what I needed, and that sincerity really touched me. Thanks to her, we ended up finding the perfect pair of pants and jackets we were looking for. She was so gentle, caring, and memorable that I asked her name several times and told her I would remember it every time I come back to Lululemon. Although the checkout line was a bit long, the staff at the register was very friendly, worked efficiently, and kindly explained the return policy, which I really appreciated. Compared to other stores like Alo or Vuori in the same Somerset Mall, this level of customer service felt truly different and special. I had been debating which brand to purchase from since their products are similar in quality, but the warmth and kindness of the Lululemon team ultimately made my decision easy. I’m so happy with both the quality and design of what I purchased. It was honestly one of the most heartwarming and pleasant shopping experiences I’ve ever had.
- NPnatasha potresNov 2, 20251.0Worst place ever Anything you buy from them you go home and there quality all rips apart and they do not return anything! 0 starts
- SSSamantha SnyderOct 8, 20255.0My daughter had the most amazing visit on her birthday and received a very special and much appreciated gift from the staff working that day (Angela, Allie, Spencer and Andrew). Thank you so much for making her day so amazing! We will definitely be back soon!
- JHJacqueline HuynhAug 19, 20251.0Went in store to do a refund for an item purchased on a credit card and they said i could only receive a refund with a merchandise card and then went back in line to a different cashier who gave me my refund back on my original payment. Fix your customer service
Frequently Asked Questions About lululemon
What are the store hours for lululemon in Troy, MI?
Lululemon in Troy, MI is open Monday to Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Where is lululemon located in Troy, Michigan?
Lululemon is located at 2801 West Big Beaver Road, Unit G233, Troy, MI 48084, USA.
Does lululemon in Troy offer in-store or curbside pickup options?
Yes, lululemon offers both in-store pickup and curbside pickup services at their Troy location.
How can I contact lululemon Troy for inquiries?
You can contact lululemon Troy by phone at +1 248-846-1931 or email at somerset-store@lululemon.com.
What kind of products does lululemon in Troy specialize in?
Lululemon specializes in technical athletic apparel for yoga, running, dancing, and other active pursuits, including footwear.
Does lululemon have a social media presence for the Troy store?
Yes, lululemon Troy has a Facebook page at https://www.facebook.com/105792668656206 and a Twitter handle @lululemon.
What nearby shopping options are available around lululemon Troy?
Nearby shopping options include The Somerset Collection shopping center, Anne Fontaine, Marc Jacobs - The Somerset Collection, and various designer stores such as Louis Vuitton and Coach.
Are there dining options close to lululemon in Troy?
Yes, within the Somerset Collection there are dining options including Asian fusion and pan-Asian restaurants near lululemon.
Where can I grab coffee near lululemon in Troy?
Starbucks, located near lululemon in the Somerset Collection, is a convenient spot for coffee and refreshments.
What other services or amenities are available near lululemon Troy?
Nearby amenities include a Bank of America ATM for easy banking, public plazas like Fountain Somerset South for relaxation, and various specialty stores such as jewelry and eyewear shops.