Aerie & OFFLINE

3.9
19 reviews

About

Women's Clothing StoreClothing StoreLingerie StoreSwimwear StoreFashion Accessories StoreT-Shirt StoreAerie
Aerie is intimates, apparel, activewear & swim. Every single piece is designed to feel good! Let the real you shine! #AerieREAL

Location

Aerie & OFFLINE
2800 W Big Beaver Road, Troy, MI
48084, United States

Hours

Reviews

3.9
19 reviews
5 stars
12
4 stars
2
3 stars
1
2 stars
0
1 star
4
  • KC
    Kari C
    Dec 11, 2025
    1.0
    Needed to make an online return so stopped into American eagle on my lunch break. Waited in line, then they let me know they can’t accept returns for Offline, the Aerie/AE affiliate. Went over to Offline, not one of the 4 employees walking around tasking greeted me or made eye contact with me as I stood in line for 15 minutes. Took way too long. The employees can’t read body language here. Missed my whole lunch waiting in line at these two stores
  • KA
    Kaemyn Anderle
    Nov 16, 2025
    1.0
    Very disappointed with this store. They didn’t have my size or color in store, so the associate ordered it to be shipped to my house, but it arrived in the wrong color. When I called, the employee was rude and told me I had to return it in store with no accommodation, even though it was THEIR mistake. I also don’t live near somerset at all. Poor customer service overall. Worst associates I have ever dealt with.
  • OO
    Orphi
    Apr 9, 2023
    5.0
    Ver helpful customer service from a worker, Jenna. I will be shopping again

Frequently Asked Questions About Aerie & OFFLINE

What types of products does Aerie & OFFLINE offer?

Aerie & OFFLINE offers intimates, apparel, activewear, swimwear, bras, underwear, clothing, sleepwear, accessories, fragrance, and yoga pants.

Where is Aerie & OFFLINE located?

It is located at 2800 W Big Beaver Road, Suite V 356, inside the Somerset Collection in Troy, MI 48084, USA.