Business Details
About
Women's Clothing StoreClothing StoreLingerie StoreSwimwear StoreFashion Accessories StoreT-Shirt StoreAerie
Aerie is intimates, apparel, activewear & swim. Every single piece is designed to feel good!
Let the real you shine! #AerieREAL
Location
Hours
Reviews
3.9
19 reviews
5 stars
12
4 stars
2
3 stars
1
2 stars0
1 star
4
- KCKari CDec 11, 20251.0Needed to make an online return so stopped into American eagle on my lunch break. Waited in line, then they let me know they can’t accept returns for Offline, the Aerie/AE affiliate. Went over to Offline, not one of the 4 employees walking around tasking greeted me or made eye contact with me as I stood in line for 15 minutes. Took way too long. The employees can’t read body language here. Missed my whole lunch waiting in line at these two stores
- KAKaemyn AnderleNov 16, 20251.0Very disappointed with this store. They didn’t have my size or color in store, so the associate ordered it to be shipped to my house, but it arrived in the wrong color. When I called, the employee was rude and told me I had to return it in store with no accommodation, even though it was THEIR mistake. I also don’t live near somerset at all. Poor customer service overall. Worst associates I have ever dealt with.
- OOOrphiApr 9, 20235.0Ver helpful customer service from a worker, Jenna. I will be shopping again
Frequently Asked Questions About Aerie & OFFLINE
What types of products does Aerie & OFFLINE offer?
Aerie & OFFLINE offers intimates, apparel, activewear, swimwear, bras, underwear, clothing, sleepwear, accessories, fragrance, and yoga pants.
Where is Aerie & OFFLINE located?
It is located at 2800 W Big Beaver Road, Suite V 356, inside the Somerset Collection in Troy, MI 48084, USA.
What are the store hours for Aerie & OFFLINE?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does Aerie & OFFLINE offer in-store pickup?
Yes, Aerie & OFFLINE provides in-store pickup services.
Which payment methods are accepted at Aerie & OFFLINE?
Accepted payment options include American Express, Apple Pay, Cash, Discover, Mastercard, and Visa.
Is Aerie & OFFLINE open on major holidays?
The store is closed on major holidays such as November 27, 2025, and December 25, 2025.
What nearby dining options are available near Aerie & OFFLINE?
Nearby dining options include Greens and Grains Salad Company, Chick-fil-A Somerset Collection, The Peacock Cafes Food Court, and China Town, offering a variety of American, fast food, and Chinese cuisines.
Are there other fashion or accessory stores near Aerie & OFFLINE?
Yes, nearby fashion and accessory stores include Marlee's by Tapper's, Foot Locker, Blue Nile, and gorjana, providing jewelry, footwear, and clothing options.
Can I find home goods stores near Aerie & OFFLINE?
Yes, Lovesac is a nearby furniture and home goods store located near Aerie & OFFLINE in the Somerset Collection.
How can I contact Aerie & OFFLINE for more information?
You can contact the store by phone at +1 248-205-4260 or visit their website at https://storelocations.ae.com/us/mi/troy/03879-2800-w-big-beaver-road.html.