Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Traverse City, MI location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
3.9
768 reviews
5 stars
327
4 stars
208
3 stars
114
2 stars
48
1 star
71
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some praised helpful staff while others reported rudeness and lack of training.
Store Condition
Many customers noted the store's cleanliness but also mentioned issues with messiness and poor maintenance.
Product Selection
Customers expressed disappointment with low inventory and limited selection, particularly for plus sizes and specific items.
Pricing
Feedback on pricing was varied; some found fair prices and good sales, while others considered items overpriced.
Checkout Experience
Long wait times and limited checkout stations were frequently mentioned as frustrating issues.
- VRVictor RamosOct 27, 20255.0Ok
- SMSkubyak MariyaOct 24, 20255.0Good store
- WBWendy Batdorff-MillerOct 2, 20255.0A good store for all basic needs.
- KSKristine SedlakAug 29, 20252.0Low inventory and higber prices. I was very disappointed.
- NNnatty2810Aug 22, 20255.0Fair prices. Was able to find items i couldnt in other stores. Decent selection. Friendly cashiers. Clean store.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Traverse City?
JCPenney offers a wide variety of products including kids', men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products such as skincare and makeup.
What are the JCPenney store hours in Traverse City?
The store is open Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney in Traverse City offer curbside pickup and free shipping?
Yes, JCPenney provides free shipping and curbside pickup options to enhance your shopping convenience.
What payment methods does JCPenney accept at the Traverse City location?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa for payments.
Is the JCPenney store in Traverse City accessible for wheelchair users?
Yes, the store has a wheelchair accessible entrance for customers with mobility needs.
Where is JCPenney located in Traverse City?
JCPenney is located inside the Grand Traverse Mall at 3300 S Airport Rd W, Traverse City, MI 49684.
Which nearby stores can I visit for clothing and accessories near JCPenney?
Nearby clothing and accessory stores include American Eagle Outfitters, H&M, Maurices, The Buckle, and francesca's all located in the Grand Traverse Mall area.
Are there any beauty or spa services near JCPenney in Traverse City?
Yes, nearby beauty and spa options include Regis Salon, Ninety's Nails, Premier 31 Salon, Health Life Acupressure, and BB’s Threading and Henna at GT Mall.
What dining options are available near JCPenney in the Grand Traverse Mall?
Dining options nearby include Starbucks for coffee, BB’s Froyo for frozen yogurt, Steakout Grill for American food, and Subway for sandwiches.
How can I find JCPenney in Traverse City if I'm using public transit or visiting the mall?
JCPenney is located inside the Grand Traverse Mall at 3300 S Airport Rd W, making it easy to find while visiting the mall or using nearby transit options to the shopping center.