JCPenney

Reviews

• CB

  Chelsea Baumgartner

  Feb 20, 2026
  4.0
  Large store, good variety, and lots of sales. Service was decent as well.
• CA

  Cinthia Alvarado

  Feb 6, 2026
  1.0
  I went to make a payment, and they can’t get my payment through the cashier machine. I was very disappointed.
• RR

  Richard Craig Riffenburg

  Jan 10, 2026
  4.0
  I took a pair of pants into the changing room. White tile on the floor. For which made it easy to see pubic hairs. Not one, many. They need to clean everytime someone leaves. Like clearing a table at a restaurant. Common sence is not common anymore.
• SK

  Susan Kairys

  Jan 1, 2026
  5.0
  Got a Liz Clayborn faux fur vest on sale$30. Reg $100. Get it while you can.
• AA

  Alycyn

  Dec 18, 2025
  1.0
  We waited in line at the register for 15 minutes while the cashiers were leaving and coming back, which is understandable if they were helping people. After this long waiting, we attempted to go to the jewelry counter, and the woman working today at this time looked at us, assumed we didn’t want to buy any jewelry, and deliberately left us to wait on someone around the other side of the counter. I was approaching the counter to just ask if we could check out there, she looked at us and said “well she’s buying jewelry” about another shopper. I waited behind this shopper patiently, and she explicitly left us and avoided eye contact to wait on someone else. It’s one store, are you for real?