Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Taylor, MI location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,564 reviews
5 stars
837
4 stars
401
3 stars
197
2 stars
53
1 star
76
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting specific employees who provided excellent service.
Store Condition
Feedback indicated that the store is often messy and poorly organized, with some areas needing maintenance and better stocking.
Product Selection
Customers appreciated the variety of products available, particularly in clothing and accessories, though some noted a lack of certain sizes and styles.
Pricing
While many found the prices reasonable and enjoyed sales, others felt that some items were overpriced.
Management Issues
Several reviews mentioned poor management practices and staff morale, affecting the overall shopping experience.
- MMMattie Morgan5 days ago5.0Very stocked, abundant sale items, some are still a little pricey for skimpy & thin layered material. Departments are easy to find.
- KHKathleen HerrickDec 18, 20255.0I had a wonderful experience at the JCPenney jewelry counter thanks to Brittany. She was absolutely fantastic—friendly, knowledgeable, and genuinely helpful. Brittany went above and beyond to make sure I found exactly what I was looking for and made the whole experience enjoyable and stress-free. Because of her excellent customer service, I would gladly return to JCPenney and recommend others do the same. Brittany is a true asset to the store.
- MCMichael CarwanDec 18, 20254.0Always a nice and quite atmosphere for shopping. I found so many new brands since I had last been to JCP, so it was nice to see them staying ahead of the game in fashion once again.
- AAAhmadDec 6, 20255.0I had a GREAT experience here very welcoming staff and found everything I needed. One worker in particular Makayla was a huge help in finding everything I needed she had a warm presence and had answers to all my questions she definitely made my experience here much more enjoyable.
- LHlaura harrisonNov 8, 20255.0I am a plus size person and they had clothes to fit me!! The staff are very helpful people.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Taylor, MI?
You can find a wide variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products at JCPenney Taylor.
What are the store hours for JCPenney in Taylor, MI?
JCPenney is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney in Taylor, MI offer curbside pickup and free shipping?
Yes, JCPenney offers both free shipping and curbside pickup options at the Taylor, MI location.
Which exclusive brands are available at JCPenney Taylor?
Exclusive brands at JCPenney Taylor include St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie.
Is JCPenney Taylor accessible for customers with disabilities?
Yes, the store has a wheelchair accessible entrance for customers with disabilities.
What payment methods does JCPenney in Taylor accept?
JCPenney in Taylor accepts American Express, Discover, Mastercard, Visa, and checks as payment options.
Where is JCPenney located in Taylor, MI?
JCPenney is located at 23000 Eureka Rd, Ste A3, in the Southland Shopping Center, Taylor, MI 48180.
Are there any beauty supply stores near JCPenney Taylor where I can shop after visiting?
Yes, nearby beauty supply stores include Sephora and Perfumadore, where you can find cosmetics and beauty products after visiting JCPenney.
Which jewelry stores are close to JCPenney in Taylor?
Nearby jewelry stores include Zales, Diamonte's, Michel's Jewelry Designs, Kay Jewelers, and Helzberg Diamonds, providing a variety of jewelry shopping options around JCPenney.
What shoe stores are located near JCPenney Taylor?
Nearby shoe stores include Shoe Carnival, Journeys, and Chacos where customers can shop for footwear close to JCPenney.