JCPenney

4.2
1559 reviews

About

Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Taylor, MI location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
23000 Eureka Rd, Taylor, MI
48180, United States

Hours

Reviews

4.2
1,559 reviews
5 stars
833
4 stars
400
3 stars
197
2 stars
53
1 star
76

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting specific employees who provided excellent service.

Store Condition

Feedback indicated that the store is often messy and sparsely stocked, with some areas needing better organization and cleanliness.

Product Selection

Customers appreciated the variety of products available, particularly in clothing and accessories, although some noted a lack of specific sizes and brands.

Checkout Experience

Several reviews mentioned long wait times at checkout and insufficient staffing, leading to frustration among customers.

Pricing

While some customers found good deals and reasonable prices, others felt that prices were high for certain items and expressed concerns about the overall value.
  • LH
    laura harrison
    Nov 8, 2025
    5.0
    I am a plus size person and they had clothes to fit me!! The staff are very helpful people.
  • VV
    Vikki
    Oct 31, 2025
    5.0
    The Best !!! Excellent Customer Service 🌟 🌟 🌟 🌟 🌟
  • LH
    Laura Hooper
    Oct 12, 2025
    5.0
    I went to JCPenney to exchange a bra for my mother I don’t remember the young lady’s name but she made my day she was rather new but told me she loves her job at JCPenney she was so amazing she had the best attitude and was so helpful thank you again
  • AS
    Anna Smith
    Oct 10, 2025
    3.0
    It’s the old standby when you need something but the store is sparsely stocked and it’s a bit of a mess. Definite feeling like everyone working there has given up that I can’t fault them about.
  • LE
    Laparise Elerson
    Sep 21, 2025
    5.0
    My favorite location! Great and friendly staff!

Frequently Asked Questions About JCPenney

What types of products can I find at JCPenney in Taylor, MI?

You can find a wide variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products at JCPenney Taylor.

What are the store hours for JCPenney in Taylor, MI?

JCPenney is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.