Brand Certified
JCPenney
4.1(1314 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
14300 Lakeside Cir, Sterling Heights, MI
48313, United States
Certified by JCPenney • Mar 01, 2026
(586) 247-1710
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/mi/sterlingheights/clothing-stores-sterlingheights-mi-1432.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Sterling Heights, MI location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.1
1,314 reviews
5 stars
683
4 stars
299
3 stars
179
2 stars
66
1 star
87
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service, with some praising helpful staff while others reported rude interactions and long wait times.
Store Condition
Customers noted the store's cleanliness and organization varied, with some areas needing upgrades and maintenance.
Product Selection
The store offers a good selection of products and sales, but some customers felt prices were high compared to competitors.
Staffing Issues
Several reviews mentioned a lack of staff leading to long lines and difficulty finding assistance.
- JVJames VanderslikFeb 16, 20265.0Very helpful gals in the jewelry department helped me find it at the right gift for Valentine's Day!...and she loved it!!
- JIJoe IafrateFeb 1, 20265.0Always a great store to shop at as it's close to me. Been shopping here for over 12 years and bought myself some great clothes, shoes and accessories and much credit to the store for STILL being open after lakeside Mall closed in 2024. There's always something for everyone at JCPenney!
- LMLegion P229 SAO Converted me!!!Jan 25, 20265.0Still the same minus the prices lol
- ZZZachStudiosJan 12, 20265.0"Hey since this the only store open let's replace all the stylish parking lights with these ugly asymmetrical shapeless led lights!" Im still glad the stores open though.
- PJPaula JurkiewiczJan 1, 20265.0Yes we shop at real stores with real people. No we do not shop Amazon anymore. We let that go a long time ago for the right reasons. Jc Penny has stuck it out here and has good threads for good prices. Staff is always great at checkout and they make sure we leave happy.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Sterling Heights?
JCPenney in Sterling Heights offers a wide range of products including kids', men's and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the store hours for JCPenney in Sterling Heights?
The store hours are Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 11:00 AM to 9:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does JCPenney in Sterling Heights offer curbside pickup and online shopping?
Yes, JCPenney offers curbside pickup as well as free shipping options through their website and mobile app.
Which payment methods are accepted at JCPenney Sterling Heights?
The store accepts American Express, Discover, Mastercard, Visa, and checks.
Is the JCPenney Sterling Heights location wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and public restrooms.
Are there any optical services available at or near JCPenney Sterling Heights?
Yes, JCPenney Optical, located nearby, provides optometrist services and eyewear.
What nearby dining options are available close to JCPenney in Sterling Heights?
Nearby dining options include GY’s Grill and Chill, Rojo Mexican Bistro, Panera Bread, and Soul of Detroit Entertainment.
Are there beauty and cosmetic stores near JCPenney in Sterling Heights?
Yes, you can find Sephora inside JCPenney, 90s Nails, and Pretty Eyes nearby for beauty and cosmetic supplies.
What exclusive brands can I shop at JCPenney Sterling Heights?
You can shop exclusive brands such as St. John’s Bay, Liz Claiborne, Arizona, and Okie Dokie at this location.
How can nearby stores like Claire's and Pandora Jewelry complement my shopping experience at JCPenney?
Claire’s offers fashion accessories and piercing services, while Pandora Jewelry provides a variety of jewelry, allowing you to explore diverse styles and complete your look near JCPenney.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
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