DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Numerous reviews highlighted poor customer service experiences, with staff being rude or unhelpful.
Selection
Customers appreciated the wide selection of shoes but noted limited availability in certain sizes, particularly for men.
Pricing
While many found the prices reasonable, some felt items were overpriced compared to online options.
Store Experience
The store was described as clean and well-stocked, but some customers reported long wait times and slow service at checkout.
MK
Majowl Keith
Dec 4, 2025
5.0
That Was A Good Experience Haven't Been There In A Long Time But I Took MY Granddaughter And She Got A Pair Of These she Liked Them
T2
T 2u
Nov 30, 2025
1.0
Overpriced. Get it online
KH
kimberly hamlin
Oct 5, 2025
5.0
Great selection and service
BO
Blair Otis
Aug 25, 2025
2.0
I came in a half hour before closing. I had been there earlier that week so I already knew what I was getting and I understood that because of the brand name that only 1 shoe was out& the other behind the register. However the 2nd pair that I picked appeared to be the same situation I moved quickly& headed to the register. Waited in line and then was told that the 2nd pair that I had was a display shoe & I needed to go back and get it. I have a 6 year old & 1 year old w/me so I’m thinking she would radio to someone on the floor to go get it but no she made go back. I grab my children and go back and get the shoe. It’s 5 mins before closing at this point and she (Tracy) let another person infront of me and I continue to wait. I rang up my purchase and still try to straighten up what my youngest has displaced at the front end. I have worked retail so I get it when it’s close to closing. But I could have been out quicker had she just radioed for some to get the display shoe for me. I don’t ever want ppl to get fired but I would like a write up or talking too cause Tracy really irritated me for making me walk all the back and not even holding my place cause she insisted I go back and get the shoe.
AB
Allison Brown
Jan 29, 2021
5.0
Very nice store. It’s very clean and big. Has a wide selection of cute shoes. Need more of a selection for Women with big feet and wide calves. Other than that I loved it.
Frequently Asked Questions About DSW Designer Shoe Warehouse
What types of products can I find at DSW Designer Shoe Warehouse in Southfield?
You can find over 25,000 pairs of designer shoes for men, women, and kids, along with handbags, accessories, and kids' shoes from top brands like Nike, Cole Haan, and Puma.
Does DSW Southfield offer in-store pickup services?
Yes, DSW Southfield offers in-store pickup, allowing customers to order online and pick up their items at the store.
What are the store hours for DSW Designer Shoe Warehouse in Southfield?
The store is open Monday to Saturday from 10:00 AM to 8:00 PM and on Sundays from 11:00 AM to 7:00 PM.
Can I get shoe repair services at the DSW Southfield location?
Yes, DSW Southfield provides shoe repair services to customers.
What payment options are accepted at DSW Designer Shoe Warehouse?
DSW accepts American Express, Discover, Mastercard, Visa, cash, and mobile payments including Apple Pay, Android Pay, Samsung Pay, and contactless payments.
Is curbside pickup available at DSW Southfield?
No, curbside pickup is not currently offered at the DSW Southfield location.
Where is DSW Designer Shoe Warehouse located in Southfield?
DSW is located inside Tel-Twelve Mall at 28700 Telegraph Road, Southfield, MI 48034.
Are there other stores or amenities near DSW Southfield that I can visit?
Yes, nearby places include the Tel-12 Mall shopping center, Meijer supermarket and retail store, RadioShack electronics store, and several restaurants like Tony D’s Pizzeria and Flaming Wok.
Can I combine a visit to DSW Southfield with a stop at a nearby locksmith or shoe repair service?
Absolutely. Near DSW, you’ll find locksmith services such as KeyExpress Locksmiths and minuteKEY, as well as Sam's Shoe Service for additional shoe repairs.
Are there convenient dining options near DSW Designer Shoe Warehouse in Southfield?
Yes, nearby dining options include Hot Chicken Kitchen for southern-style chicken, Shish Kabob Express for Mediterranean cuisine, and Cosi café for lighter fare.