DSW Designer Shoe Warehouse

4.1
746 reviews

About

Shoe StoreFashion Accessories StoreDSW Designer Shoe Warehouse
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great. DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations. The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.

Details

  • DeliveryNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

DSW Designer Shoe Warehouse
28700 Telegraph Road, Southfield, MI
48034, United States

Hours

Reviews

4.1
746 reviews
5 stars
371
4 stars
204
3 stars
89
2 stars
28
1 star
54

What are people saying?

AI-generated from recent customer reviews

Customer Service

Numerous reviews highlighted poor customer service experiences, with staff being rude or unhelpful.

Selection

Customers appreciated the wide selection of shoes but noted limited availability in certain sizes, particularly for men.

Pricing

While many found the prices reasonable, some felt items were overpriced compared to online options.

Store Experience

The store was described as clean and well-stocked, but some customers reported long wait times and slow service at checkout.
  • MK
    Majowl Keith
    Dec 4, 2025
    5.0
    That Was A Good Experience Haven't Been There In A Long Time But I Took MY Granddaughter And She Got A Pair Of These she Liked Them
  • T2
    T 2u
    Nov 30, 2025
    1.0
    Overpriced. Get it online
  • KH
    kimberly hamlin
    Oct 5, 2025
    5.0
    Great selection and service
  • BO
    Blair Otis
    Aug 25, 2025
    2.0
    I came in a half hour before closing. I had been there earlier that week so I already knew what I was getting and I understood that because of the brand name that only 1 shoe was out& the other behind the register. However the 2nd pair that I picked appeared to be the same situation I moved quickly& headed to the register. Waited in line and then was told that the 2nd pair that I had was a display shoe & I needed to go back and get it. I have a 6 year old & 1 year old w/me so I’m thinking she would radio to someone on the floor to go get it but no she made go back. I grab my children and go back and get the shoe. It’s 5 mins before closing at this point and she (Tracy) let another person infront of me and I continue to wait. I rang up my purchase and still try to straighten up what my youngest has displaced at the front end. I have worked retail so I get it when it’s close to closing. But I could have been out quicker had she just radioed for some to get the display shoe for me. I don’t ever want ppl to get fired but I would like a write up or talking too cause Tracy really irritated me for making me walk all the back and not even holding my place cause she insisted I go back and get the shoe.
  • AB
    Allison Brown
    Jan 29, 2021
    5.0
    Very nice store. It’s very clean and big. Has a wide selection of cute shoes. Need more of a selection for Women with big feet and wide calves. Other than that I loved it.

Frequently Asked Questions About DSW Designer Shoe Warehouse

What types of products can I find at DSW Designer Shoe Warehouse in Southfield?

You can find over 25,000 pairs of designer shoes for men, women, and kids, along with handbags, accessories, and kids' shoes from top brands like Nike, Cole Haan, and Puma.

Does DSW Southfield offer in-store pickup services?

Yes, DSW Southfield offers in-store pickup, allowing customers to order online and pick up their items at the store.