Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Saginaw, MI location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,465 reviews
5 stars
791
4 stars
354
3 stars
184
2 stars
59
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service, with some employees praised for helpfulness while others were reported as rude and unprofessional.
Store Condition
Customers noted that the store was often disorganized and in need of cleaning, impacting their shopping experience.
Product Selection
While many customers appreciated the variety of merchandise, others expressed disappointment in the availability of sizes and specific items.
Pricing
Customers generally found good deals and sales, although some felt prices were high for certain items.
- ALAmy Linn1 day ago4.0I love the selections and that their .com is now offering a brand other than Juicy. What I think could be improved is if their was transparency in their pricing of sale items and their items near the check out. I purchased a small bottle (travel size) of hairspray and it was 20.00. There was no sticker or sign and the sales clerk in Women's did not tell me there should be a coupon in the app to use. I did find that returning items is very easy and the store is well stocked!
- QBQuentin BrainerdDec 31, 20255.0Big store with everything we needed.
- RMroger mattisonDec 21, 20254.0Always shop for my wife here at Christmas. Got some nice inexpensive jewelry past 3 yrs. Hope they survive?
- MNMarsha NumerichDec 12, 20255.0Great selections of merchandise, very helpful friendly store assistants
- RKRafiul KabirDec 5, 20252.0On November 22, 2025, I went to the store to buy clothes with my wife. After returning home (we live about 1 hour away), I noticed they had forgotten to remove the ink security tag. A couple of days ago, I went to DTW and stopped by the Bridgeton branch on my way back to have the tag removed. However, after returning home again, I noticed a hole where the security tag had been. This is extremely disappointing. 1st, they didn’t remove the tag, and now there’s a hole in the clothing. I don’t know if they intentionally left it on to hide the damage or not!!!! Now I don't know what to do with it!
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Saginaw, MI offer?
JCPenney offers a variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the operating hours for JCPenney at Fashion Square Mall, Saginaw?
JCPenney is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Does JCPenney at Fashion Square Mall offer curbside pickup?
Yes, JCPenney offers curbside pickup along with in-store shopping and free shipping options.
Which payment methods are accepted at the JCPenney store in Saginaw?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa payments.
Is the JCPenney store at Fashion Square Mall wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for all customers.
Can I find beauty services or products near JCPenney at Fashion Square Mall?
Yes, nearby beauty options include Sephora inside JCPenney, Saginaw InStyle Salon, and Lee Spa Nails.
Where can I find shoe stores near JCPenney at Fashion Square Mall?
Near JCPenney, you can visit Shoe Dept. Encore and Shoemgk - Saginaw Mall for a variety of shoe options.
Are there dining options close to JCPenney at Fashion Square Mall?
Yes, dining options nearby include Auntie Anne's Pretzels, Tiki Pineapple coffee shop and frozen yogurt, and Los Cuatro Amigos Mexican restaurant.
Does JCPenney Saginaw offer any exclusive or private brands?
Yes, the store features exclusive brands including Liz Claiborne, Okie Dokie, St. John's Bay, and Arizona.
How can I shop JCPenney online or via an app?
You can shop using the JCPenney App available on the Apple App Store or visit their website at jcpenney.com for online shopping and deals.