Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Saginaw, MI location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,453 reviews
5 stars
785
4 stars
351
3 stars
182
2 stars
58
1 star
77
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed, with some praising helpful employees while others report rudeness and lack of assistance.
Product Selection
Customers appreciate the variety of clothing and homecoming dresses, but many express disappointment over limited sizes and stock availability.
Store Condition
Several reviews mention the store's disorganization and cleanliness issues, impacting the shopping experience.
Pricing
Many customers are satisfied with the sales and clearance prices, but some feel that certain items are overpriced.
Employee Performance
While some employees receive high praise for their service, others are criticized for being unhelpful or rude.
- CHCloveese HossmannNov 17, 20255.0Found what I needed! The mall is too quiet though.
- MMMad MaxOct 19, 20255.0Brooke is an absolutely phenomenal jewelry attendant. Me and my fiancée took our (we’re so sorry Brooke!) painstakingly sweet time looking for our perfect wedding rings and by the sun and stars she helped us find them. She helped us with everything from keeping us in our price range, to giving us recommendations based on what we liked that ultimately led us to our ring! We just wanted to let everyone know what a fantabulous employee Brooke is :D
- JCJohn CsercsaOct 11, 20253.0I always like jcpennys but they didnt have my size in a suit, very disappointed
- KMKE MSep 29, 20254.0We couldn't find more dresses with our sizes, but cute clothes
- SSStephanieSep 20, 20252.0Happy with the prices and selection of homecoming dresses - but the disrespect from one particular employee was unbelievable. Approached the counter - rudly was asked if I needed something, asked the lady to hold a dress, we wanted to go look down the mall elsewhere real quick. Asked her if she needed my name, she said no just set it on the counter. We left and when we came back for the dress another employee was putting it back on the rack because it wasn't "saved" and just left on the counter. Rude, thank goodness we were able to get it before possible being purchased by someone else.
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Saginaw, MI offer?
JCPenney offers a variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the operating hours for JCPenney at Fashion Square Mall, Saginaw?
JCPenney is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Does JCPenney at Fashion Square Mall offer curbside pickup?
Yes, JCPenney offers curbside pickup along with in-store shopping and free shipping options.
Which payment methods are accepted at the JCPenney store in Saginaw?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa payments.
Is the JCPenney store at Fashion Square Mall wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for all customers.
Can I find beauty services or products near JCPenney at Fashion Square Mall?
Yes, nearby beauty options include Sephora inside JCPenney, Saginaw InStyle Salon, and Lee Spa Nails.
Where can I find shoe stores near JCPenney at Fashion Square Mall?
Near JCPenney, you can visit Shoe Dept. Encore and Shoemgk - Saginaw Mall for a variety of shoe options.
Are there dining options close to JCPenney at Fashion Square Mall?
Yes, dining options nearby include Auntie Anne's Pretzels, Tiki Pineapple coffee shop and frozen yogurt, and Los Cuatro Amigos Mexican restaurant.
Does JCPenney Saginaw offer any exclusive or private brands?
Yes, the store features exclusive brands including Liz Claiborne, Okie Dokie, St. John's Bay, and Arizona.
How can I shop JCPenney online or via an app?
You can shop using the JCPenney App available on the Apple App Store or visit their website at jcpenney.com for online shopping and deals.