Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Saginaw, MI location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,457 reviews
5 stars
788
4 stars
351
3 stars
182
2 stars
59
1 star
77
What are people saying?
AI-generated from recent customer reviews
Pricing
Customers appreciate the great prices and clearance deals available, especially on clothing and accessories.
Customer Service
Feedback on customer service is mixed; while some employees received praise for their helpfulness, others were reported as rude or unhelpful.
Store Condition
Many reviews mention the store's disorganization and cleanliness issues, with some areas described as messy or needing maintenance.
Product Selection
Customers noted a good selection of clothing, particularly for special occasions, but some expressed disappointment in the availability of sizes and specific items.
Shopping Experience
Overall shopping experiences vary, with some customers enjoying their visits while others faced long wait times and lack of assistance.
- RKRafiul Kabir5 days ago2.0On November 22, 2025, I went to the store to buy clothes with my wife. After returning home (we live about 1 hour away), I noticed they had forgotten to remove the ink security tag. A couple of days ago, I went to DTW and stopped by the Bridgeton branch on my way back to have the tag removed. However, after returning home again, I noticed a hole where the security tag had been. This is extremely disappointing. 1st, they didn’t remove the tag, and now there’s a hole in the clothing. I don’t know if they intentionally left it on to hide the damage or not!!!! Now I don't know what to do with it!
- MWMarcia WestrickNov 27, 20255.0Great prices on women's watches!
- NSNancy SchaferNov 21, 20255.0So happy found two winter coats for under $70.
- CHCloveese HossmannNov 17, 20255.0Found what I needed! The mall is too quiet though.
- MMMad MaxOct 19, 20255.0Brooke is an absolutely phenomenal jewelry attendant. Me and my fiancée took our (we’re so sorry Brooke!) painstakingly sweet time looking for our perfect wedding rings and by the sun and stars she helped us find them. She helped us with everything from keeping us in our price range, to giving us recommendations based on what we liked that ultimately led us to our ring! We just wanted to let everyone know what a fantabulous employee Brooke is :D
Frequently Asked Questions About JCPenney
What types of products does JCPenney in Saginaw, MI offer?
JCPenney offers a variety of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products.
What are the operating hours for JCPenney at Fashion Square Mall, Saginaw?
JCPenney is open Monday to Friday from 11:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 7:00 PM.
Does JCPenney at Fashion Square Mall offer curbside pickup?
Yes, JCPenney offers curbside pickup along with in-store shopping and free shipping options.
Which payment methods are accepted at the JCPenney store in Saginaw?
JCPenney accepts American Express, Check, Discover, MasterCard, and Visa payments.
Is the JCPenney store at Fashion Square Mall wheelchair accessible?
Yes, the store has a wheelchair accessible entrance for all customers.
Can I find beauty services or products near JCPenney at Fashion Square Mall?
Yes, nearby beauty options include Sephora inside JCPenney, Saginaw InStyle Salon, and Lee Spa Nails.
Where can I find shoe stores near JCPenney at Fashion Square Mall?
Near JCPenney, you can visit Shoe Dept. Encore and Shoemgk - Saginaw Mall for a variety of shoe options.
Are there dining options close to JCPenney at Fashion Square Mall?
Yes, dining options nearby include Auntie Anne's Pretzels, Tiki Pineapple coffee shop and frozen yogurt, and Los Cuatro Amigos Mexican restaurant.
Does JCPenney Saginaw offer any exclusive or private brands?
Yes, the store features exclusive brands including Liz Claiborne, Okie Dokie, St. John's Bay, and Arizona.
How can I shop JCPenney online or via an app?
You can shop using the JCPenney App available on the Apple App Store or visit their website at jcpenney.com for online shopping and deals.