Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Roseville, MI location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.3
2,066 reviews
5 stars
1,150
4 stars
527
3 stars
246
2 stars
70
1 star
73
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the helpfulness and friendliness of staff, particularly mentioning specific employees who provided excellent service.
Store Cleanliness
Customers consistently noted that the store was clean, well-stocked, and organized, contributing to a pleasant shopping experience.
Photography Services
Numerous reviews highlighted significant dissatisfaction with the photography services, citing poor customer service, lack of professionalism, and issues with photo quality.
Pricing Issues
Some customers expressed frustration with pricing discrepancies, particularly regarding online bookings and unexpected charges during salon appointments.
Shopping Experience
Overall, many customers enjoyed their shopping experience, appreciating the variety of products, good sales, and the ability to physically inspect items before purchasing.
- NANatasha AdamsNov 11, 20251.0Yikes. The dark haired girl working at the beauty/make up area is rude. Could barely look up from her phone. This is in part why department stores are not doing well and people just shop amazon.
- DPDanyell ProgeNov 6, 20255.0Took Fall/Thanksgiving Photos this evening. When I say Ralph and Javon were very knowledgeable, respectable, helpful, good energy and overall made our photoshoot amazing experience. I recommend these 2 on any given day. I’m grateful for their kind spirits and experience.
- VVVonOct 25, 20251.0Do not go to the salon if you book online. They lie about their prices. They literally charged me double when I went in and did not notify me at all until after my appointment. They seen what I signed up for. The stylist could have told me. She waited until it was time to ring up. I still feel she lied about those prices too. I asked her to double check I but she said that was the final price and it was nothing I could do about it. I booked several times before and that never happened until last weekend. Call and confirm your price because they will cheat you. They said they would have the manager call me and she didn’t bother.
- DSDeborah SpeerOct 23, 20255.0Just wanted to give a shout out to Cathy M. at the checkout, at the J C Penney in Roseville, MI. She helped me with a purchase that was discounted, but I wasn't sure how to go about the procedure to claim it. She was very pleasant, and professional, and made my experience purchasing my favorite brand of handbag an enjoyable one. Thank you Cathy, your help was appreciated !
- AJAriana JenkinsOct 18, 20255.0Gubin was such a blessing to my son and I. We were shopping for homecoming, and she helped us tremendously. We saved, and found exactly what we came for! She was such a sweet lady. I was supposed to do a survey, but I lost my receipt.
Frequently Asked Questions About JCPenney
What types of products can I find at JCPenney in Roseville, MI?
You can shop a wide range of products including kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
What are the operating hours for JCPenney in Roseville?
JCPenney is open Monday through Thursday from 10:00 AM to 8:00 PM, Friday and Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
Does the Roseville JCPenney offer curbside pickup and free shipping?
Yes, the store offers both free shipping and curbside pickup options for your convenience.
Can I pay with credit cards at JCPenney?
Yes, JCPenney accepts American Express, Discover, Mastercard, and Visa credit cards as well as checks and debit cards.
Is the JCPenney Roseville location wheelchair accessible?
Yes, this location has wheelchair accessible entrances and facilities.
What exclusive brands does JCPenney carry?
JCPenney carries exclusive brands such as St. John's Bay, Liz Claiborne, Arizona, and Okie Dokie.
Are there any beauty stores inside JCPenney in Roseville?
Yes, Sephora inside JCPenney offers a wide selection of beauty and spa products and services.
What nearby dining options can I visit before or after shopping at JCPenney?
You can visit nearby restaurants such as Texas Roadhouse for American cuisine, Olives Mediterranean for Mediterranean food, Wing Snob for chicken and fast food, and Arby's for fast food and burgers.
What nearby stores are close to JCPenney in Roseville for additional shopping?
Nearby stores include Tuesday Morning for home goods, Sam's Club for wholesale and superstore shopping, and T-Mobile for mobile phone services.
Are there parking facilities or hotels near JCPenney in Roseville?
Yes, Gratiot Plaza Shopping Center offers parking nearby, and hotels such as Microtel Inn & Suites and Super 8 are also close to the store.