Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Okemos, MI location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude or unhelpful interactions.
Selection
Many customers noted a limited selection of merchandise, particularly in specific categories like suits and women's clothing.
Store Condition
The cleanliness and organization of the store received positive remarks, but some customers mentioned unpleasant odors and a lack of stock.
Pricing
Customers appreciated the sales and discounts available, but some felt that regular prices were high compared to online options.
AJ
Ann Jones
Feb 7, 2026
5.0
Had a wonderful hair color at the beauty salon.
CW
Cindy Welch
Jan 12, 2026
3.0
Little selection.
TV
Troy Villanueva
Jan 7, 2026
1.0
I went here looking for a suit. Only one person working. Not helpful at all. They wouldn't measure you I had to go walk around the store to actively look for an employee just to find out they don't do this. Horrible customer service.
JX
Joe X
Nov 16, 2025
3.0
Was like any other JC penny
QB
Q. Buggs
Oct 14, 2025
3.0
It's cool depends on what your looking for. Definitely have the basic necessities here.