Business Details
About
Watch Store
Tapper's Jewelry is proud to be part of the worldwide network of Official Rolex Retailers, allowed to sell and maintain Rolex Watches.
Location
Hours
Reviews
4.9
745 reviews
5 stars
714
4 stars7
3 stars3
2 stars2
1 star
19
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for their exceptional service, highlighting their patience, knowledge, and willingness to assist throughout the purchasing process.
Sales Experience
Customers frequently mentioned positive experiences with specific sales associates, noting their professionalism and ability to make the buying process enjoyable.
Store Environment
The store was described as welcoming and beautifully designed, contributing to a pleasant shopping atmosphere.
Product Quality
Customers expressed satisfaction with the quality and selection of jewelry and timepieces available, often noting the impressive craftsmanship.
Communication
Several reviews highlighted effective communication from staff, with timely updates and responsiveness to customer inquiries.
- MEMaryam Esho1 day ago5.0I love getting my jewelry at Tappers in Novi! The store is beautiful and Marita is the absolute best! She is so great to work with and makes the shopping experience unforgettable!
- AAAliNov 17, 20251.0Worst service. Been passed around to 3 different reps and none of them have come through. Even their top guy Zaid has never made anything happen. Went to Lucido and within 6 months I had two items I had asked for. I wish I could give these guys 0 stars.
- LFLana FahdaNov 11, 20255.0Tapper’s (Novi, MI) is such a beautiful and clean store, the atmosphere is elegant, and everyone there is so welcoming that you never feel like a stranger. We first met Marita (our sales associate) about nine months ago while looking for wedding bands, and her warm, friendly energy immediately stood out. She answered all our questions and offered great options. Although we initially went with a family jeweler, Marita reached out again during Bridal Week and couldn’t have timed it better! She guided us through different diamond widths, clarities, and styles, even encouraging us to try pieces we hadn’t considered. Her honesty, kindness, and patience made the process effortless. She was willing to go through any length to help us find our dream ring. She even extended our Bridal Week discount so we could take our time deciding. Today, we purchased our ring from Tapper’s.. and from Marita & couldn’t be happier. She truly became part of our journey!
- KWKayla WebbNov 5, 20255.0Tapper's has given my fiancé and me the most amazing experience. Marita was absolutely amazing to work with for both my engagement ring and both our wedding bands. We will absolutely be back to work with her. Her knowledge, patience, and overall care made us feel so welcomed, and we can't wait to send her all the pictures from our wedding day!
- GKgogo kimOct 28, 20255.0Matthew was my SA at this novi tappers(rolex) .He was always very kind and responsive — his feedback was quick every time. Even though I changed my waiting list several times, he never seemed bothered and always updated it right away. He often kept me updated by sending text messages so I never had to wonder about the progress. He also told me I could reach out anytime if I had any questions, which made me feel very comfortable and reassured. When I contacted him about purchasing a watch for my wedding anniversary, he told me he would do his best, and thanks to his effort, I was able to get the watch I wanted before the special day. I’m so grateful to Matthew. He is a professional, kind, and dedicated staff member — truly outstanding!
Frequently Asked Questions About Tapper's Jewelry
What types of products does Tapper's Jewelry offer?
Tapper's Jewelry offers a range of jewelry and is an Official Rolex Retailer, selling and maintaining Rolex watches.
Where is Tapper's Jewelry located?
Tapper's Jewelry is located at 20800 Haggerty Road, Novi, MI 48375, USA.
What are the operating hours of Tapper's Jewelry?
Tapper's Jewelry is open Monday to Saturday from 10:30 AM to 6:00 PM, with extended hours on Thursday until 7:00 PM, and Sunday from 12:00 PM to 5:00 PM.
Does Tapper's Jewelry provide services in multiple languages?
Tapper's Jewelry provides services primarily in English.
How can I book an appointment or consultation at Tapper's Jewelry?
You can book an appointment through their booking page at https://tappers.com/pages/bookings.
What is the best way to contact Tapper's Jewelry?
You can reach Tapper's Jewelry by phone at +1 248-465-1800.
Is Tapper's Jewelry active on social media?
Yes, Tapper's Jewelry is active on Facebook at https://www.facebook.com/TappersJewelry and on Instagram with the handle @tappersjewelry.
Are there dining options near Tapper's Jewelry where I can eat before or after my visit?
Yes, nearby dining options include 8 Mile Haggerty, Big Boy, It's Just Wings, McDonald's, Chili's Grill & Bar, Cantaritos Fiesta Mexican Restaurant, On The Border Mexican Grill & Cantina, Taco Bell, Wingstop, Cinnabon, and Dynasty of Livonia.
What nearby facilities can help me if I'm traveling to Tapper's Jewelry?
Nearby facilities include the Speedway gas station and convenience store for fuel and supplies, and hotels such as Hampton Inn Detroit/Northville and Hampton by Hilton if you need accommodation.
Are there places near Tapper's Jewelry where I can shop for other needs?
Yes, nearby shopping options include Total Wine & More for wine and gifts, OfficeMax for office supplies, DICK'S Sporting Goods for sporting equipment, and The Vitamin Shoppe for vitamins and supplements.