Lands' End

Reviews

• EM

  Eli Miksicek

  3 days ago
  5.0
  Unexpected wow! Went to make a return of some of my online order... spent more there than the value of the returns, in part because deserved. Cleanest retail experience I've had in a long time and all told, up there all time. Well staffed, well stocked, with quality and sales to to boot. All staff were attentive, and read/ made the appropriate touch points. Im left hoping to own some LE.
• RD

  Rick DeBolt

  Nov 5, 2025
  5.0
  Very friendly clean and organized. I was there to return a item and person was very professional.
• TM

  Tammy Mitchell

  Nov 1, 2025
  3.0
  I like the products I purchased and pricing after the sale discount is fair. Staff at the Novi store were friendly and helpful while I was shopping. My issue with this particular store was that it was extremely dirty. There were large dust clumps everywhere. The dressing rooms were so bad that it was gross to take your shoes off when trying on pants. I arrived at the store as soon as they opened on a Saturday morning. It was obvious the place had not been cleaned in awhile . I identified the issue to the individual working the register and she said “ we are undergoing a large remodel and cleaning is not our priority”. She also said “there are only 3 of us here this morning so we don’t have the staff to do it”. The condition of the store and the response were very disappointing.
• AM

  Ash M

  Oct 26, 2025
  1.0
  Quality not like It used to be
• BH

  Brett Homovec

  Oct 9, 2025
  1.0
  Lands End is promoting 50% off sitewide, and there are many items they refuse to honor discount. Why advertise site wide savings when that is not their intent. False advertising from Lands End.

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