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Brand Certified

JCPenney

4.2
(1067 reviews)

Business Details

5690 Harvey St, Muskegon, MI
49444, United States
(231) 798-6107

About

Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Muskegon, MI location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.

Details

  • DebitAvailable
  • Cash onlyNot available
  • Accepts checksAvailable
  • Curbside pickupAvailable

Location

JCPenney
5690 Harvey St, Muskegon, MI
49444, United States

Hours

Monday11:00 AM - 8:00 PM
Tuesday11:00 AM - 8:00 PM
Wednesday11:00 AM - 8:00 PM
Thursday11:00 AM - 8:00 PM
Friday11:00 AM - 8:00 PM
Saturday11:00 AM - 8:00 PM
Sunday11:00 AM - 7:00 PM

Reviews

4.2
1,067 reviews
5 stars
553
4 stars
292
3 stars
129
2 stars
42
1 star
51
  • AA
    Anthony Allen
    Mar 31, 2026
    4.0
    Grateful that a department store exists and is still open.
  • DD
    Dandy DeNiro
    Mar 31, 2026
    5.0
    I can’t remember if her name is Christine or Christie, but she helped me in the jewelry department and gave me a great recommendation. She was so nice and helpful and I appreciate it so much.
  • RH
    Rick H
    Mar 27, 2026
    3.0
    What is trying to buy a pair of women's pajamas as a gift but they had already had all the spring stuff was out already they had plenty of swimming suits but I guess they don't know that people still sleep
  • CW
    Cynthia Wilson
    Mar 19, 2026
    4.0
    Clean, good selection, fast check out, friendly staff. BUT, not very much big and tall men's selection. Every man in America is big, and a lot are tall. So why such a small selection.
  • KD
    kris duttlinger
    Feb 21, 2026
    1.0
    I’m at the mall, looking for a spring jacket and I see a huge clearance section at JCP. The jacket I found said $70 30% clearance so I went to buy it but it was $70. She then said it’s $35 if you have a JCP card, which I do not. She then said she could give me 15% off if it was full price. So I can’t pay cash for a jacket but can put it on a credit card if I apply for one.

Frequently Asked Questions About JCPenney

What types of products can I find at JCPenney in Muskegon, MI?

You can find kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products at JCPenney Muskegon.

What are the store hours for JCPenney at The Lakes Mall in Muskegon?

From Monday to Friday, the store is open from 11:00 AM to 8:00 PM; Saturday hours are 10:00 AM to 9:00 PM; and on Sunday it is open from 11:00 AM to 7:00 PM.

Brand Certified Facts from JCPenney

This information is certified by JCPenney and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified April 05, 2026Yext Knowledge Graph
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