The Jewelry Exchange in Livonia

4.9
1668 reviews

About

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Looking for a trusted jewelry exchange in Detroit, MI? Our jewelry exchange location specializes in selling engagement rings, diamond studs, and loose natural and lab diamonds. Whether you’re upgrading your collection searching for the perfect diamond, we offer a secure and professional environment tailored to your needs. Our expert team provides accurate valuations and ensures a seamless experience for customers looking to buy high-quality diamonds and fine jewelry. Visit us today to find the best deals on diamond studs, engagement rings, and more. Proudly serving Detroit, Livonia, Windsor, Troy, Farmington, Novi, Birmingham, Ann Arbor, Rochester Hills, Northville and Wayne County. We offer competitive rates and an exceptional experience for those seeking natural diamonds and lab-grown diamonds.

Details

  • DebitAvailable
  • Accepts checksAvailable
  • Wheelchair accessible entranceAvailable

Location

The Jewelry Exchange in Livonia
36175 Plymouth Road, Livonia, MI
48150, United States

Hours

Reviews

4.9
1,668 reviews
5 stars
1,582
4 stars
34
3 stars
7
2 stars
4
1 star
41

What are people saying?

AI-generated from recent customer reviews

Customer Service

Staff members, especially MaryAnn, Joann, and Kol, received high praise for their friendliness, helpfulness, and professionalism.

Product Quality

Mixed reviews on product quality; some customers reported issues with diamonds falling out and dissatisfaction with the value of their purchases.

Selection

Customers appreciated the variety of jewelry options available, including engagement and wedding rings.

Pricing

Many reviews highlighted fair and reasonable pricing, with some customers noting great deals.

Overall Experience

Most customers reported positive experiences, with many expressing a desire to return and recommend the store to others.
  • BS
    Brigette Stubbs
    Nov 11, 2025
    5.0
    Love this jewelry store and the lady so nice and professional. And the jewelry is gorgeous.
  • RM
    Rudy El Matni
    Nov 9, 2025
    5.0
    Best jewelry store ever. Very friendly staff and helpful. I purchased my engagement ring as well as the wedding band and the prices were affordable. Love the style and the quality of their jewelries. I recommend it 100%
  • KJ
    Kawana Jefferson
    Nov 8, 2025
    5.0
    Only thing I didn't like is that they don't appraise there own rings.
  • DW
    Dorin Williams
    Nov 1, 2025
    5.0
    The sales associates were all very friendly and accommodating. A misunderstanding was quickly handled. I walked out pleased and the wife was happy. A big thank you to Joann, MaryAnn and Shannon. Service with an explanation and a smile.
  • KD
    Kristi Hawley, DO
    Oct 18, 2025
    5.0
    REALLY positive experience here. Natalia was so patient and kind, and it’s a very honest store with good intentions. They don't work off of commission, so no one is pushy, and prices are fair and reasonable so that no negotiations are even required. There is no “middle man” selling them the lab grown diamonds - it’s all done by this company - therefore guaranteeing lower prices than other jewelers. Highly recommend!

Frequently Asked Questions About The Jewelry Exchange in Livonia

What are the regular business hours of The Jewelry Exchange in Livonia?

The Jewelry Exchange in Livonia is open from 10:00 AM to 5:00 PM Monday through Friday, and from 10:00 AM to 6:00 PM on Saturdays. The store is closed on Sundays.

What time can I pick up my online order at The Jewelry Exchange in Livonia?

Online order pickup is available from 10:00 AM to 5:00 PM Monday through Friday, and from 10:00 AM to 6:00 PM on Saturdays. Pickup services are not available on Sundays.