Brand Certified
JCPenney
4.1(1118 reviews)
Certified by JCPenney • Mar 01, 2026
Business Details
5304 W Saginaw St, Lansing, MI
48917, United States
Certified by JCPenney • Mar 01, 2026
(517) 323-4000
Certified by JCPenney • Mar 01, 2026
https://www.jcpenney.com/locations/mi/lansing/clothing-stores-lansing-mi-2065.html
Certified by JCPenney • Mar 01, 2026
About
Certified by JCPenney • Mar 01, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Lansing, MI location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Mar 01, 2026
Hours
Certified by JCPenney • Mar 01, 2026
Reviews
4.1
1,118 reviews
5 stars
566
4 stars
288
3 stars
164
2 stars
43
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised friendly and helpful staff, others reported rude interactions and poor service.
Product Selection
Customers noted a good variety of clothing options, particularly for men and petite sizes, but expressed disappointment in the limited plus size and jewelry selections.
Store Condition
The store is generally clean and organized, but some reviews mentioned poor merchandising and a need for updates to the store's interior.
Sales and Pricing
Many customers appreciated the frequent sales and good prices, although some felt that regular prices were too high.
- EBEenterweenter BowtonBowtenJan 16, 20261.0In store jewelry has taken a dive.
- TNTams NicholsonDec 23, 20255.0One of my fav stores.
- CPcaca poopyDec 19, 20255.0took a photoshoot here. steph (i think that’s her name, she has purple hair) was our photographer and it was so funny. i had so much fun with my friends and all the poses were so good. laughing the whole time and it was hard to keep a straight face for our awkward photoshoot. great experience with great workers. will be coming again i loved it!
- MWMichele WhittakerNov 14, 20255.0They have a good selection of petite pants and tops which was what I was looking for specifically. Store is very clean and clerks are friendly. They had a great sale the day I went and a good selection of men and women clothing. They also had some unique gifts and always have stuff for most rooms in your house.
- ABAmy Bennett-RootOct 18, 20255.0Service was friendly. The cashier was in training and she was learning quickly. The person training her was patient.
Frequently Asked Questions About JCPenney
What types of products can I find at the JCPenney in Lansing, MI?
You can find a wide selection of kids’, men’s, and women’s apparel, footwear, jewelry, accessories, home furnishings, and beauty products at the Lansing JCPenney.
What are the store hours for JCPenney at Lansing Mall?
Monday to Friday from 11:00 AM to 7:00 PM, Saturday from 10:00 AM to 8:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney offer curbside pickup or online shopping options?
Yes, JCPenney offers free shipping, curbside pickup, and in-store shopping options.
Which payment methods are accepted at JCPenney in Lansing?
JCPenney accepts American Express, Check, Discover, Mastercard, and Visa.
Is the Lansing JCPenney store wheelchair accessible?
Yes, the store has a wheelchair accessible entrance and public restrooms.
Does JCPenney sell clothing and shoes for both men and women?
Yes, JCPenney sells clothing and shoes for men and women.
Where is JCPenney located in Lansing?
JCPenney is located at 5304 W Saginaw St inside Lansing Mall, Lansing, MI 48917.
Are there any beauty and spa services near JCPenney at Lansing Mall?
Yes, nearby you can find SEPHORA inside JCPenney for beauty supplies, SALON - Lansing Mall for beauty salon services, VIP Nail & Spa, Nancy Nails, and Nancy's Nails for nail and spa services.
What nearby stores can I visit for additional clothing and shoe shopping?
Nearby stores include Champs Sports for shoes, Charlotte Russe for women's clothing, Aéropostale, Lane Bryant, Jimmy Jazz, and Hot Topic for various apparel and accessories.
What dining options are available near JCPenney at Lansing Mall?
Nearby restaurants include Chipotle Mexican Grill for Mexican food, Italian Village Pizza for Italian, Americana Bistro for American and barbecue cuisine, and SUBWAY for sandwiches.
Brand Certified Facts from JCPenney
JCPenney partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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