Citi Trends

3.7
259 reviews

About

Clothing StoreFashion Accessories StoreBoys ClothingGirls ClothingMen's Big & Tall ClothingMen's Clothing StoreShoe StoreWomen's Clothing StorePlus Size Clothing StoreDiscount Store
Citi Trends, located at 921 W. Holmes Rd, Ste 400, Lansing, MI is a growing specialty value retailer of apparel, accessories and home trends for way less spend primarily for African American and Latinx families in the United States. The Company operates 600+ stores located in 33 states. For more information, visit www.cititrends.com or your local store.

Details

  • DebitAvailable
  • Accepts checksAvailable

Location

Citi Trends
921 W. Holmes Rd, Ste 400, Lansing, MI
48910, United States

Hours

Reviews

3.7
259 reviews
5 stars
110
4 stars
47
3 stars
53
2 stars
18
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praise the helpfulness of staff, many report rudeness and unprofessional behavior.

Store Organization

Several reviews mention the store being cluttered and disorganized, leading to a negative shopping experience.

Product Quality

Customers express dissatisfaction with the quality of clothing, noting issues like peeling and poor material, despite appreciating the low prices.

Pricing

Many customers highlight the affordable prices and good deals available, making it a popular choice for budget-conscious shoppers.

Selection Variety

The store offers a decent selection of clothing, particularly for kids, but some customers feel the variety for adults, especially women, is lacking.
  • ST
    Shawn T
    4 days ago
    3.0
    From being in ft Myers FL past 17 yrs the one in Lansing has nothing as new or as much as Florida does, never any shoes, but they always seem to have way to much leftovers for big and tall
  • DB
    Dana Banks
    Nov 9, 2025
    1.0
    I wouldn't even give one star. But I had too..... I haven't been here in yrs because I didnt like the store it is always messy. Today I decided to go in. As I was walking in the front door, I looked down and their was a 💉 outside on the sidewalk. As I walked in I seen families with kids. I walked up to the lady at the front desk and ask who is the one that cleans the outside of your store. With an attitude, she said oh we pay someone to clean it up. I said well there is 💉 on the ground on ur front door. I think someone should clean it up. She just looked at me. Well we looked around. Didn't buy anything. Couldn't find what we was looking for. As we walked out. I looked and the 💉 was still there. I won't be back... I understand i too have family on it and hurt me to see others as well. But ur running a store. Please make sure the outside and the inside is clean
  • CC
    Chenille
    Nov 7, 2025
    5.0
    The lady inside the store has amazing customer service skills!!! She was so nice and helpful! She can really relate to her customers in a way I have never experienced from a retail shop! I really hope she's a manager/owner of the store because she's that great! Store was clean and well organized; I will definitely be going back!
  • AW
    Amanda Workman
    Jul 22, 2025
    4.0
    Sold clothes

Frequently Asked Questions About Citi Trends

What is Citi Trends and what products do they offer?

Citi Trends is a specialty value retailer offering apparel, accessories, and home trends primarily for African American and Latinx families. They offer clothing for men, women, boys, girls, plus sizes, and shoes.

Where is Citi Trends located in Lansing, MI?

Citi Trends is located at 921 W. Holmes Rd, Ste 400, Southwind Plaza S/C, Lansing, MI 48910, USA.