Business Details
About
Shoe StoreFashion Accessories Store
This location is closed. Check the stores page on dsw.com or in the DSW app to find a location near you.
Details
- DeliveryNot available
- Credit cardNot available
- DebitNot available
- Mobile paymentsNot available
Location
DSW Designer Shoe Warehouse - CLOSED
5110 West Main Street, Kalamazoo, MI
49009, United States
Hours
Reviews
3.9
310 reviews
5 stars
137
4 stars
87
3 stars
44
2 stars
13
1 star
29
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed reviews on customer service; some found staff friendly and helpful, while others reported rudeness and lack of assistance.
Inventory Issues
Customers noted low inventory levels and limited sizes, particularly for men's shoes and specific styles.
Store Cleanliness
The store was generally described as clean and well-organized, contributing positively to the shopping experience.
Return Policy
Many customers expressed dissatisfaction with the return and exchange policies, citing difficulties and unhelpful staff during the process.
Pricing and Discounts
While some customers appreciated the prices and discounts available, others felt the prices were high and coupons were misleading.
- RRRebecca RobertsNov 8, 20253.0Unfortunately, this location closes November 15, 2025
- PWPam WhitmoreAug 15, 20254.0Inventory was very low and couldn't find anything I liked in my size but it is a very big place with lots of inventory usually
- FLFj LynchAug 12, 20251.0When I declined to sign up to their club while buying a pair of shoes, the cashier was very rude to me. He made several very rude comments, and I wish I had just walked out then and there. I will never be back to this business.
- KGKurt GrossmanJul 24, 20254.0Good service. Didn't have my size in the sandals I wanted.
- CSCharlie SinghJun 7, 20251.0Super bad returning the policy, i’ve been shopping at the store for few years spend my money in there, thay sold me the shoes already has been returned before. that was the wrong size. Then I take them back to return it and show them doesn’t fit on my feet. They did not return it saying you wear it. Which is not true. and then I left the shoes with them tell them I can’t do anything with this and just keep it, they keep the shoes and the money as well
Frequently Asked Questions About DSW Designer Shoe Warehouse - CLOSED
What kind of products can I find at DSW Designer Shoe Warehouse in Kalamazoo?
You can find over 25,000 pairs of designer shoes for men and women, as well as handbags, jewelry, and kids' shoes from popular brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto, and more.
What are the store hours for DSW Designer Shoe Warehouse in Kalamazoo?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Does DSW Designer Shoe Warehouse offer in-store pickup or delivery?
DSW offers in-store pickup but delivery is not offered at this location.
Can I pay with contactless payment methods at DSW Designer Shoe Warehouse?
Yes, DSW accepts mobile NFC payments like Apple Pay, Android Pay, and Samsung Pay, as well as credit and debit cards including Visa, Mastercard, American Express, and Discover. Cash payments are also accepted.
Does DSW Designer Shoe Warehouse provide any additional services?
Yes, DSW offers shoe repair services and a shoe donation program, in addition to their in-store shopping and pickup options.
How does DSW Designer Shoe Warehouse support shoe lovers in Kalamazoo?
DSW provides a large selection of on-trend and in-season branded footwear, along with a free Rewards program that offers perks such as rewards certificates and special offers to members.
Which nearby stores can I visit along with DSW at Maple Hill Mall?
Near DSW, you can visit stores like Marshalls for department and women's clothing, Pier 1 Imports for furniture, Bath & Body Works for beauty supplies, and Cato Fashions for women's clothing and accessories.
Are there family-friendly places near DSW Designer Shoe Warehouse in Kalamazoo?
Yes, Kids Empire Kalamazoo is nearby, offering an indoor play center and recreation venue which is great for children and families visiting the mall area.
What dining options are available near DSW in Maple Hill Mall area?
You can enjoy meals at nearby American restaurants such as Breakfast at Tiffiny's and Finley's Grill & Smokehouse, which are conveniently located close to DSW.
How can nearby amenities like banks and pet stores help customers visiting DSW Designer Shoe Warehouse?
Customers visiting DSW can also take care of errands conveniently with nearby Comerica Bank for financial services and PetSmart for pet grooming and veterinary needs, making the shopping trip more efficient.