Citi Trends, located at 4425 Westnedge Rd, Kalamazoo, MI is a growing specialty value retailer of apparel, accessories and home trends for way less spend primarily for African American and Latinx families in the United States. The Company operates 600+ stores located in 33 states. For more information, visit www.cititrends.com or your local store.
Numerous reviews highlighted rude and unhelpful staff, with multiple instances of poor phone etiquette and management behavior.
Product Variety
Customers expressed disappointment in the limited selection of boys' clothing and the overall organization of the store.
Pricing
Many reviews praised the affordable prices and great deals available, making it a popular choice for budget-conscious shoppers.
Store Condition
Feedback indicated that the store is often messy and unorganized, which detracted from the shopping experience.
Positive Experiences
Despite some negative feedback, several customers reported enjoyable shopping experiences and appreciated the friendly staff.
EG
Emelyn Gonzalez
Feb 5, 2026
1.0
The girl that answered the phone was completely rude and hung the phone on me when I was going to ask something else!!! Terrible costumer service!!
GJ
Gordon Jennings
Oct 28, 2025
1.0
Garbage
ML
markeya lee
Oct 28, 2025
1.0
There’s an older women who works here and is very rude. One of her workers called out for help, I’m assuming she’s a manager, and she goes “if you want me you see where I’m at I can’t here you” why would she walk to the back of the store to come get you when she has a customer, does it not make sense to help her at the register with the customer? She then proceeds to be rude to the guest. You would think they don’t get paid to work here the way she acts
JL
Just the Loctitian
Oct 16, 2025
1.0
So y’all ain’t gone answer y’all store phone ‼️been calling about my layaway for a week straight call the nymber on google and they never pick up I’m mad that’s not cool I put money down and I can’t get no answer
JC
Joseph Clifford
Sep 5, 2025
1.0
Very rude worker. I called and asked if they sold New Balance shoes, the woman on the phone said “I have no idea” and hung up on me
Citi Trends is located at 4425 Westnedge Rd, Kalamazoo, MI 49008 in the Westnedge Corners area.
What are the operating hours of Citi Trends in Kalamazoo?
Citi Trends is open Monday through Saturday from 10:00 AM to 9:00 PM, and on Sunday from 12:00 PM to 6:00 PM. It is closed on December 25th for the holiday.
What type of products does Citi Trends offer?
Citi Trends specializes in apparel, accessories, and home trends primarily for African American and Latinx families, including clothing and shoes for men, women, and children.
Which payment methods are accepted at Citi Trends?
Citi Trends accepts American Express, Discover, MasterCard, Visa, and checks as payment options.
How can I contact Citi Trends in Kalamazoo?
You can contact Citi Trends by phone at +1 269-238-0025 or email at info@cititrends.com.
Does Citi Trends have an online presence where I can learn more?
Yes, you can visit their website at https://locations.cititrends.com/mi/kalamazoo/4425-westnedge-rd.html or their main site at https://cititrends.com. They are also on Facebook (CitiTrendsKalamazooMI), Instagram (@cititrends), and Twitter (@cititrends).
What nearby stores can I visit along with Citi Trends at Westnedge Corners?
Nearby you can find apparel and discount retailers like Ollie's Bargain Outlet and other Citi Trends locations at Westnedge Corners, offering additional shopping options.
Are there dining options near Citi Trends?
Yes, Bert's Bakery and Hibachi Sushi Buffet are nearby dining options where you can enjoy baked goods or Japanese-style sushi before or after visiting Citi Trends.
What fitness or wellness centers are close to Citi Trends?
You can visit Powerhouse Gym Kalamazoo for fitness activities, or Taylor Chiropractic Clinic for wellness care, both located near Citi Trends.
How can nearby locations help me plan my visit to Citi Trends?
You can combine your shopping trip to Citi Trends with visits to nearby stores such as Office Depot for office supplies, AutoZone Auto Parts for automotive needs, and enjoy meals at local restaurants like Bert's Bakery or Hibachi Sushi Buffet for a full day of errands and dining.
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