Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome Furniture
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Grandville, MI location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
1,101 reviews
5 stars
549
4 stars
324
3 stars
143
2 stars
39
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, particularly in departments like jewelry and makeup.
Store Condition
Feedback indicated that the store cleanliness and organization were generally good, but some areas, like dressing rooms, needed maintenance.
Pricing
Customers expressed mixed feelings about pricing, with some finding sales and good deals, while others felt prices were high, especially on clearance items.
Product Selection
While many found a good variety of clothing, some noted a decline in selection and availability of sizes, particularly for plus and tall sizes.
Checkout Experience
Several reviews highlighted long wait times at checkout and issues with the new checkout system, suggesting a need for more cashiers.
- TUThe UerlingsSep 27, 20255.0I love JCPs. I know it is struggling but it is still one of my favorite stores to shop at
- BBBethSep 19, 20255.0Good but even clearance prices are high now.
- BPBrian PSep 9, 20254.0Great prices on some sale items.watch for coupons n sales
- DHDaisy HarwoodAug 27, 20254.0It was very nice and clean, everyone was polite.
- NSNimfa SilvaAug 16, 20254.0Very well treated at the checkout today. Carmen is real nice and very patient when I signed up for the rewards also the pregnant lady from the fragrance section is very welcoming as well. I was gonna give 5 stars but my husband could've gat his $10 coupon if the other lady from the fragrance atleast ask if he wants to sign up the way the other check out lady did. Anyways maybe its different.
Frequently Asked Questions About JCPenney
What are the store hours for JCPenney in Grandville, MI?
JCPenney Grandville is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 10:00 AM to 8:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 11:00 AM to 7:00 PM.
What types of products does JCPenney Grandville offer?
JCPenney Grandville offers a wide selection of apparel for kids, men, and women, footwear, jewelry, accessories, home furnishings, and beauty products including skincare and makeup.
Does JCPenney Grandville offer curbside pickup and online shopping options?
Yes, JCPenney Grandville provides free shipping, curbside pickup, and in-store shopping options for customers.
Which payment methods are accepted at JCPenney Grandville?
JCPenney Grandville accepts American Express, Check, Discover, MasterCard, and Visa as payment options.
Is JCPenney Grandville accessible for customers with disabilities?
Yes, JCPenney Grandville has a wheelchair accessible entrance and public restrooms available.
What are some nearby beauty and spa locations around JCPenney Grandville?
Nearby beauty and spa options include visionsbyval, Massage Works, Selected Beauty Boutique, and Regis Salon, where customers can enjoy treatments before or after shopping.
Are there nearby jewelry stores around JCPenney Grandville?
Yes, customers can find nearby jewelry stores such as Zales, Kay Jewelers, Helzberg Diamonds, and Fred Meyer close to JCPenney Grandville for additional shopping needs.
What other clothing stores are located near JCPenney Grandville?
Nearby clothing stores include Old Navy Rivertown Crossings, Eddie Bauer, Motherhood Maternity, Campus Den, Aerie, and Victoria's Secret & PINK, providing a variety of apparel options in the area.
Does JCPenney Grandville have an app for shopping and coupons?
Yes, customers can download the JCPenney App for iOS to shop and access coupons. The app is available on the Apple App Store.
What is the contact information for JCPenney Grandville?
You can contact JCPenney Grandville at +1 616-532-4299 or toll-free at +1 800-322-1189. Their website is https://www.jcpenney.com/locations/mi/grandville/clothing-stores-grandville-mi-2785.html.