Brand Certified
JCPenney
4.1(1844 reviews)
Certified by JCPenney • Apr 26, 2026
Business Details
3225 28th St SE, Grand Rapids, MI
49512, United States
Certified by JCPenney • Apr 26, 2026
(616) 949-7600
Certified by JCPenney • Apr 26, 2026
https://www.jcpenney.com/locations/mi/grandrapids/clothing-stores-grandrapids-mi-1580.html
Certified by JCPenney • Apr 26, 2026
About
Certified by JCPenney • Apr 26, 2026
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Grand Rapids, MI location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Certified by JCPenney • Apr 26, 2026
Hours
Certified by JCPenney • Apr 26, 2026
Monday11:00 AM - 8:00 PM
Tuesday11:00 AM - 8:00 PM
Wednesday11:00 AM - 8:00 PM
Thursday11:00 AM - 8:00 PM
Friday11:00 AM - 9:00 PM
Saturday11:00 AM - 9:00 PM
Sunday12:00 PM - 6:00 PM
Reviews
4.1
1,844 reviews
5 stars
947
4 stars
499
3 stars
212
2 stars
82
1 star
104
- AAAmesApr 17, 20265.0The staff are working hard and doing a good job. I know retail. They are keeping large areas well organized. Checkoit staff was great, too. Always nice and friendly.
- MBMakayla BabsonApr 14, 20261.0I had an issue with a purchase and Lynn was so rude to me. She is the manager and she was treating me like I was dumb. I’m not going to shop here because of her.
- ACAlisa CarterApr 1, 20265.0I have to let everyone know that if you need a natural hair stylist go to JCPenneys and see Meme. She does an excellent job and cares for her clients and their hair.
- LSLiesa SwejkoskiMar 29, 20265.0Helpful salesman in the jewelry department answered all my questions and helped me choose an item. He had great suggestions.
- THThe HawthornesMar 7, 20261.0extremely rude & unhelpful
Frequently Asked Questions About JCPenney
What products does JCPenney in Grand Rapids offer?
JCPenney offers a wide selection of kids', men's, and women's apparel, footwear, jewelry, accessories, home furnishings, and beauty products. You can shop national brands as well as exclusive brands like Liz Claiborne, Okie Dokie, and St. John's Bay.
What are the operating hours for JCPenney in Grand Rapids, MI?
The store is open Monday to Thursday from 11:00 AM to 8:00 PM, Friday from 11:00 AM to 9:00 PM, Saturday from 10:00 AM to 9:00 PM, and Sunday from 12:00 PM to 6:00 PM.
Does JCPenney offer curbside pickup and in-store shopping?
Yes, JCPenney in Grand Rapids provides curbside pickup as well as in-store shopping for customer convenience.
What payment methods are accepted at JCPenney Grand Rapids?
JCPenney accepts American Express, Discover, Mastercard, Visa, and check payments.
Is the JCPenney store in Grand Rapids wheelchair accessible?
Yes, the store has a wheelchair accessible entrance to accommodate customers with mobility needs.
Where is JCPenney located in Grand Rapids, and what shopping center is it part of?
JCPenney is located at 3225 28th St SE, Grand Rapids, MI 49512, inside the Woodland Shopping Center.
Are there any dining options near JCPenney in Woodland Shopping Center?
Yes, nearby dining options include SUBWAY, Jr. Steak and Potato, Auntie Anne's, Wow Sushi, Suki Hana, and the Woodland Mall Food Court, offering a variety of fast food, sushi, Japanese cuisine, and more.
What beauty and spa services are available near JCPenney Grand Rapids?
Sephora inside JCPenney offers beauty products and services, and customers can explore JCPenney Beauty for skincare, makeup, and deals at the store.
What clothing stores are located nearby JCPenney at Woodland Shopping Center?
Nearby clothing stores include American Eagle Outfitters, Charlotte Russe, The Buckle, The Children's Place, H&M, Arula Woodland Mall, Buckle, Justice, Aéropostale, and Victoria's Secret.
Are there eyewear and optician services close to JCPenney?
Yes, LensCrafters and another JCPenney location offering department store and eyewear services are nearby, providing eyewear and optician options.
Brand Certified Facts from JCPenney
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Certified April 26, 2026Yext Knowledge Graph
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