Brand Certified
J.Crew Factory
4.6(7 reviews)
Certified by J.Crew Factory • May 03, 2026
Business Details
3665 28th St SE, Grand Rapids, MI
49512, United States
Certified by J.Crew Factory • May 03, 2026
(616) 314-9561
Certified by J.Crew Factory • May 03, 2026
https://stores.factory.jcrew.com
Certified by J.Crew Factory • May 03, 2026
About
Certified by J.Crew Factory • May 03, 2026
Clothing StoreWomen's Clothing StoreMen's Clothing StoreChildren's Clothing StoreShoe Store
Colorful clothes, really great deals and – let’s face it – a lot of fun. Fill your closet with effortless styles, colors, prints & patterns that make every day better. J.Crew Factory – for the love of shopping, with deals 24/7.
Location
Certified by J.Crew Factory • May 03, 2026
Hours
Certified by J.Crew Factory • May 03, 2026
Monday10:00 AM - 7:00 PM
Tuesday10:00 AM - 7:00 PM
Wednesday10:00 AM - 7:00 PM
Thursday10:00 AM - 7:00 PM
Friday10:00 AM - 7:00 PM
Saturday10:00 AM - 7:00 PM
Sunday11:00 AM - 5:00 PM
7/9/202610:00 AM - 7:00 PM
Reviews
4.6
7 reviews
5 stars
6
4 stars0
3 stars0
2 stars
1
1 star0
- MFMegan FaselMar 18, 20262.0I have shopped here multiple times and staff is rude. One lady (Deb) is especially not helpful, doesn’t offer assistance and just watches you. I would pick the Tanger location over this one anytime. They are very helpful and kind there.
- KKKristen KroonDec 29, 20245.0Beautiful store! Happy to shop here friendly staff and great selection.
- MCMatthew CurryAug 21, 20245.0Out shopping for my own birthday present, happened into the JCrew Factory store, lots of good selection. Didn’t purchase anything this time, but I will be back to look again. Nice stuff.
- JDJay DeeDec 17, 20235.0Excellent store. Very nice associates and a good selection of clothing. I was very happy with my visit.
Frequently Asked Questions About J.Crew Factory
Where is J.Crew Factory located?
J.Crew Factory is located at 3665 28th St SE, C5, Grand Rapids, MI 49512, USA, inside the Shops at Centerpoint.
What are the store hours for J.Crew Factory?
J.Crew Factory is open Monday to Saturday from 10:00 AM to 7:00 PM and Sunday from 11:00 AM to 5:00 PM.
Does J.Crew Factory offer in-store pickup services?
Yes, J.Crew Factory offers in-store pickup for customers.
What types of clothing and services does J.Crew Factory provide?
J.Crew Factory offers women's, men's, and kids' clothing, including Kids' Crewcuts. They also provide private shopping appointments by call and in-store pickup.
What payment options are accepted at J.Crew Factory?
J.Crew Factory accepts AfterPay, American Express, Android Pay, Apple Pay, Cash, Contactless Payments, Discover, MasterCard, PayPal, Samsung Pay, and Visa.
How can I contact J.Crew Factory Grand Rapids?
You can contact the store by phone at +1 616-314-9561 or via email at store.1126@jcrew.com.
Are there nearby stores where I can continue shopping after visiting J.Crew Factory?
Yes, nearby shops include Old Navy for women's clothing, Lane Bryant for plus-size women's fashion, and DSW Designer Shoe Warehouse for shoes and accessories.
What nearby recreational options are available around Shops at Centerpoint?
Nearby recreational places include Launch Trampoline Park Grand Rapids, AirTime Trampoline & Game Park, and Chuck E. Cheese for family fun and arcade games.
Which nearby facilities can help with errands when visiting J.Crew Factory?
You can find the Post Office-Centerpointe PSTL Store and United States Postal Service nearby for mailing needs, as well as a PNC ATM for convenient banking services.
Is there a website where I can find more information about J.Crew Factory Grand Rapids?
Yes, more information can be found on their website at https://stores.factory.jcrew.com/us/mi/grand-rapids/3665-28th-st-se.
Brand Certified Facts from J.Crew Factory
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Certified May 03, 2026Yext Knowledge Graph
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- Legal business name
- Hours of operation
- Phone number
- Official website