Customers consistently praised the exceptional service provided by the staff, highlighting their friendliness, knowledge, and willingness to help.
Expertise
The staff's extensive knowledge about watches and jewelry was frequently mentioned, with many customers appreciating the informative guidance they received.
Family Atmosphere
Many reviews noted the welcoming, family-owned feel of the business, making customers feel valued and part of a community.
Quality Repairs
Customers expressed satisfaction with the quality of repairs and custom work done on their jewelry and watches, often exceeding expectations.
Product Selection
The store offers a wide range of high-quality watches and jewelry, with many customers noting the impressive selection available.
KK
Kyle Keizer
Dec 19, 2025
5.0
I came here because I bought a watch from Macy's and they couldn’t figure out how to size it properly and I ended up leaving with my brand new watch in a bag in pieces. I went here and the staff took great care of me and fixed my issue at no charge to me. I will be making ALL future jewelry/ watch purchases from here from now on.
DW
Dan Wiers
Dec 18, 2025
5.0
This place was so nice and accommodating. Walked in not knowing whether they could service my particular watch, but we're able to take it in the back, as I was waiting, and have it up and running before I left. Wonderful service. Would go back again
JB
Jason boersma
Dec 11, 2025
5.0
⭐️⭐️⭐️⭐️⭐️ A Truly Exceptional Experience with Dan & Melissa
I cannot say enough great things about Dan and Melissa. They came through for me on a Rolex watch for a very special occasion, and they went above and beyond. Not only did they find the perfect piece, but they added thoughtful, personal touches that made the moment even more meaningful.
Their professionalism, communication, and genuine care for their clients set them apart. Dan and Melissa don’t just sell watches—they create experiences. If you’re looking for a Rolex dealer who treats you like more than just a customer, these are the people you want in your corner.
Highly recommend them without hesitation.
DM
Dr. Mike
Dec 5, 2025
5.0
Adrian was very knowledgeable and provided great customer service!
Frequently Asked Questions About Paul Medawar Fine Jewelry
What type of products does Paul Medawar Fine Jewelry specialize in?
Paul Medawar Fine Jewelry specializes in fine jewelry and is an official retailer authorized to sell and maintain Rolex watches.
Where is Paul Medawar Fine Jewelry located?
Paul Medawar Fine Jewelry is located at 4518 Plainfield NE, Grand Rapids, MI 49525, USA.
What are the store hours for Paul Medawar Fine Jewelry?
The store is open Tuesday to Friday from 10:00 AM to 5:00 PM, Saturday from 10:00 AM to 3:00 PM, and closed on Mondays and Sundays.
Is Paul Medawar Fine Jewelry an authorized Rolex retailer?
Yes, Paul Medawar Fine Jewelry is part of the worldwide network of Official Rolex Retailers authorized to sell and maintain Rolex watches.
What is the contact phone number for Paul Medawar Fine Jewelry?
You can contact Paul Medawar Fine Jewelry by phone at +1 616-363-4902.
Does Paul Medawar Fine Jewelry have an online website?
Yes, their website is https://www.shopmedawar.com/ where you can find more details about their products and services.
Are there any pet-related services close to Paul Medawar Fine Jewelry?
Yes, nearby you can find Barking Beauty Pet Salon and Green Paws Unlimited, offering pet grooming, pet sitting, and boarding services, convenient for customers who want to take care of their pets before or after visiting the jewelry store.
What dining options are available near Paul Medawar Fine Jewelry?
Nearby dining options include Flo's Pizzeria for Italian-style pizza and Adobo Boy GR offering Filipino cuisine, suitable for a meal before or after your visit.
Are there any entertainment or recreational spots near Paul Medawar Fine Jewelry?
Yes, We Rock The Spectrum - Grand Rapids is nearby, featuring a playground, arcade, and gym, making it a great place to visit especially if you have children.
Can I find other related shops near Paul Medawar Fine Jewelry?
Yes, nearby you can find Audrey Lane Boutique and Consignment for women's clothing, and Equilibrium Professional Piercing, which also offers jewelry products.