Business Details
About
Shoe StoreFashion Accessories Store
DSW Designer Shoe Warehouse is where Shoe Lovers go to find brands and styles that are in season and on trend. Each store features 25,000+ pairs of designer shoes for men and women from brands like Nike, Cole Haan, Sperry Top-Sider, Puma, Dr. Scholls, New Balance, TOMS, Vince Camuto and more. And shoes are just the beginning. Handbags, accessories, and kids’ shoes are also there—ready for customers to find just what they need. Plus, our free Rewards program, DSW Rewards, gives perks to its members (like Rewards certificates, offers, and other great stuff). Just shop, earn, and enjoy—it’s as easy as that. Because shoes say a lot about you—so say something great.
DSW (Designer Shoe Warehouse) Inc. is a leading branded footwear and accessories retailer that offers a huge selection of brand name and designer footwear and accessories for women, men, and kids. DSW opened its first store in July 1991 in Dublin, Ohio, and has since grown to operate more than 400 stores across the United States, as well small format shop-in-shop locations.
The DSW brand promise is “Designer shoes. Warehouse prices.” and the company delivers an experience of “breathtaking assortment, irresistible value, and simple convenience.” DSW stores average approximately 22,000 square feet and stock nearly 25,000 pairs of shoes per location.
Details
- DeliveryNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
DSW Designer Shoe Warehouse
3635 28th Street S.E., Grand Rapids, MI
49512, United States
Hours
Reviews
4.1
332 reviews
5 stars
153
4 stars
103
3 stars
45
2 stars
14
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Mixed feedback on customer service; some found staff friendly and helpful, while others reported rudeness and lack of assistance.
Product Selection
Good variety of shoe options available, but some customers noted limited sizes and specific brands.
Pricing
Prices are generally considered high, with some customers expressing disappointment over perceived value.
Store Experience
Store cleanliness and organization received positive remarks, but there were complaints about checkout delays and issues with promotions.
Return Policy
Concerns raised about the return policy and experiences with denied returns, leading to customer dissatisfaction.
- MVMelissa VanDamOct 9, 20253.0They overcharged me for a pair of shoes. When I brought it to their attention they didn't even apologize. Not friendly. if you're looking for tennis shoes or boots they have lots of those!
- EJEmma JSep 23, 20254.0A great place to do some shoe shopping!! A lot of nice brands. Their prices were pretty high, but they are nice quality so no biggie! Employees were so friendly and ready to help. Only issue is the fact that they had no Hey Dudes, I mean it is one of the most popular brands today, and I was pretty disappointed that they weren't there! Like I said, that was my only issue, and it wasn't even that big of a deal lol.
- MMMikeAug 31, 20255.0Good selection and prices 👌
- ARAshley ReddAug 22, 20255.0Great place for deals on shoes.
- MMMichael MihalyAug 1, 20253.0This location did not honor 40% off as posted. It was rung up as 30% and the cashier said that's the way it works, yet this sign is posted at the cashier. DSW please contact me and I will remove this review.
Frequently Asked Questions About DSW Designer Shoe Warehouse
What types of products does DSW Designer Shoe Warehouse offer?
DSW offers a wide selection of designer shoes, boots, handbags, and jewelry for men, women, and kids from brands like Nike, Cole Haan, and Puma.
What are the store hours for DSW Designer Shoe Warehouse in Grand Rapids?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 7:00 PM.
Does DSW Designer Shoe Warehouse offer in-store pickup or delivery services?
DSW offers in-store pickup but does not provide delivery services at this location.
What payment options are accepted at DSW Designer Shoe Warehouse?
DSW accepts American Express, Visa, MasterCard, Discover, cash, and mobile payment options including Apple Pay, Android Pay, Samsung Pay, and contactless payments.
Is curbside pickup available at the DSW Designer Shoe Warehouse?
No, curbside pickup is not available at this location, although in-store shopping and pickup are offered.
Where is DSW Designer Shoe Warehouse located?
It is located at 3635 28th Street S.E., inside Centerpointe Mall, Grand Rapids, MI 49512.
What nearby stores can I visit along with DSW at Centerpointe Mall?
Nearby stores include Nordstrom Rack, Old Navy, Maurices, J.Crew Factory, Sierra, and Bath & Body Works, offering a variety of clothing, shoes, and home goods options.
Are there nearby services such as salons or spas near DSW Designer Shoe Warehouse?
Yes, Macy Nails & Spa and Ideal Image Grand Rapids, a medical spa specializing in laser hair removal, are located nearby.
Which nearby facilities can help with motor vehicle or postal services while I shop at DSW?
The Michigan Secretary of State's Office, Secretary of State Self-service Station, and Post Office-Centerpointe PSTL Store are nearby for motor vehicle and postal services.
How can I contact DSW Designer Shoe Warehouse for more information?
You can call them at +1 616-828-4668 or email info@dswinc.com. Also, visit their website or follow their social media handles @dsw on Instagram and @dsw_us on Twitter.