Carhartt Grand Rapids is a state-of-the-art store built to outfit and serve the hardworking people of West Michigan and beyond. Boasting some of the finest craft breweries, furniture craftsmen, and freshwater fishing in the US, the proud residents of America’s “Beer City” work hard and play hard, and count on hardworking Carhartt gear to do the job every day.
Overall, customers praised the staff for being friendly, helpful, and attentive, with many specific mentions of individual employees providing excellent service.
Stock Availability
Several reviews noted issues with low stock on popular items and sizes, leading to disappointment among customers.
Store Cleanliness
The store was frequently described as clean, organized, and well-maintained, contributing positively to the shopping experience.
Mixed Experiences
While many customers had positive interactions, there were notable complaints about rude staff behavior from a few employees, which negatively impacted some experiences.
Product Quality
Customers expressed satisfaction with the quality of Carhartt products, highlighting their durability and suitability for work.
JB
Justen Bowden
6 days ago
2.0
First time visitor. I was the only one browsing in the store and never got greeted or offered help. Came in with money to spend and intended to buy a gift. The guy on the laptop never even looked up and the woman folding clothes didn't say a word. Pretty off-putting so I took my business elsewhere. The store and products were nice. Staff, not so much.
KT
Kamryn Tapp
Feb 22, 2026
5.0
Bart and Joe were super helpful when I had to do a return! The size I needed wasn’t in stock for the replacement, so they took the time to help me find a comparable jacket and ordered it to be shipped to my house. Bart’s knowledge on the products was super helpful and I really appreciate the time they took to find the best jacket! Thank you!
MR
Matthew Renforth
Feb 1, 2026
4.0
Nice store, very big, nice staff but on certain items very low on stock.
EM
erin McManus
Feb 1, 2026
5.0
Staff very helpful!
AS
Amanda Stark
Jan 17, 2026
5.0
Great customer service! Had to do a return and Joe and Vivi made it super easy and very helpful. 10/10!
Carhartt - Grand Rapids offers work clothes, men's, women's, and kids' clothing, flame resistant clothing, outerwear, footwear, big and tall clothing, and high visibility clothing.
What are the store hours for Carhartt - Grand Rapids?
The store is open Monday through Saturday from 10:00 AM to 8:00 PM, and on Sunday from 11:00 AM to 6:00 PM. It is closed on major holidays such as November 27, 2025, December 25, 2025, and January 1, 2026.
Where is Carhartt - Grand Rapids located?
Carhartt - Grand Rapids is located at 3529 28th Street SE, Grand Rapids, MI 49512, United States.
What payment options are accepted at Carhartt - Grand Rapids?
The store accepts American Express, Android Pay, Apple Pay, Cash, Check, Contactless Payment, Discover, MasterCard, Samsung Pay, and Visa.
Does Carhartt - Grand Rapids offer in-store shopping and free Wi-Fi?
Yes, Carhartt - Grand Rapids offers in-store shopping and provides free Wi-Fi for customers.
How can I contact Carhartt - Grand Rapids for inquiries?
You can contact Carhartt - Grand Rapids by phone at +1 616-222-0255 or email at grandrapids@carhartt.com.
What nearby stores can I visit along with Carhartt - Grand Rapids?
Nearby you can visit Lands' End, Dressbarn, HomeGoods, T.J. Maxx & HomeGoods, and Maurices, all offering various clothing and home goods options to complement your shopping experience.
Are there beauty and wellness services near Carhartt - Grand Rapids?
Yes, nearby beauty and wellness options include massage green spa, Charlotte Tilbury, Ulta Beauty, Benefit Cosmetics BrowBar, Macy Nails & Spa, TAMED By Tiffany, IBeauty Lash Extensions, and I AM Hair.
What outdoor and sporting goods stores are close to Carhartt - Grand Rapids?
Nearby outdoor and sporting goods stores include Dunhams Sports and Sierra, where you can find additional gear and apparel.
What local attractions might I enjoy in Grand Rapids before or after shopping at Carhartt?
You might enjoy exploring some of West Michigan's finest craft breweries, furniture craftsmen, and freshwater fishing spots, as Grand Rapids is known as America's “Beer City” where locals work hard and play hard.
Brand Certified Facts from Carhartt
Carhartt partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
Address
Categories
Geo coordinates
Legal business name
Hours of operation
Phone number
Official website
Syndication Network
Approved business data is pushed to 100+ publishers, including: