Earth’s Edge has been a destination outdoor store in the Grand Haven area since 1994. Ever since we opened our doors we have strived to sell the top brands that outdoor enthusiasts have come to know and trust. We pride ourselves on providing the best brands in the business and the best customer service. When you shop at Earth’s Edge, we will make sure that when you walk out the front door, your shopping experience was a pleasant one. After all, our customers are friends, neighbors, and members of the community.
Customers generally enjoyed the food, noting it was fresh and tasty, although there were some complaints about specific items being cold or not prepared correctly.
Customer Service
Service quality was inconsistent; while some staff were praised for being friendly and helpful, others were reported as rude or indifferent.
Cleanliness
The restaurant was frequently described as clean, with positive remarks about the overall hygiene and condition of the facility.
Coupon Issues
Several customers expressed frustration over the refusal to accept coupons and issues with online orders, leading to dissatisfaction.
Operational Hours
There were complaints about unclear operational hours and being turned away before closing time.