Business Details
About
Department StoreClothing StoreShoe StoreJewelry StoreHome FurnitureJCPenney
JCPenney has been a trusted shopping destination for style, quality, and value since 1902. From fashion and home decor to beauty and accessories, our Fort Gratiot, MI location offers a wide selection of products to fit every lifestyle and budget. Shop our exclusive brands such as St. John s Bay, Liz Claiborne, Arizona, and Okie Dokie to bring comfort, style, and everyday value to you and your family.
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksAvailable
- Curbside pickupAvailable
Location
Hours
Reviews
4.2
779 reviews
5 stars
432
4 stars
176
3 stars
100
2 stars
40
1 star
31
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on staff is mixed; while many customers praised their friendliness and helpfulness, others reported rude or unprofessional behavior from specific employees.
Store Cleanliness
The store is generally noted for being clean and well-organized, although some customers reported issues with messiness and disorganization.
Product Selection
Customers appreciated the variety of products available, particularly in men's clothing and clearance items, but some expressed disappointment in the limited selection for women and children.
Checkout Experience
There were complaints about long wait times at checkout due to insufficient staff, despite some positive experiences with quick service.
Sales and Pricing
Many customers found good deals and appreciated the sales, though some felt prices were still too high on certain items.
- CCChelseaDec 22, 20255.0Great place to shop for clothing. Doesn’t ever seem too busy or crowded. Always in and out. You can enter from a couple different places, making it very convenient to come and go. Prices aren’t bad. Employees seem super nice and friendly. Will definitely be back!
- TCTina CaseyDec 21, 20255.0I think the sales ladies’s name was Ida, she was incredibly helpful and spent a lot of time trying to help with an issue with my store card. I truly appreciated her time and effort trying to help me!
- FJFrederick JordanDec 16, 20255.0Good selection of all products. We bought a suit here.
- PBPamela BerrymanDec 10, 20255.0I found just what I hoped to find and the deals were great! The sales people were very kind and understanding when I had to exchange one item only 10 minutes later as I had gotten the wrong size.
- DUDenise UsherDec 1, 20255.0Great fun, Thank U Jesus Christ ❤️🙏🏿 always.
Frequently Asked Questions About JCPenney
What are the regular operating hours of JCPenney in Fort Gratiot?
JCPenney in Fort Gratiot is open Monday to Friday from 11:00 AM to 7:00 PM, Saturdays from 10:00 AM to 8:00 PM, and Sundays from 12:00 PM to 6:00 PM.
What types of products can I find at JCPenney Fort Gratiot?
You can find a variety of products including apparel for men, women, and kids, footwear, jewelry, accessories, home furnishings, and beauty products.
Does JCPenney Fort Gratiot offer curbside pickup?
Yes, curbside pickup is available at the JCPenney Fort Gratiot location for your convenience.
What payment methods are accepted at JCPenney Fort Gratiot?
JCPenney accepts American Express, Discover, Mastercard, Visa, and checks; cash is not required exclusively.
Is the JCPenney in Fort Gratiot wheelchair accessible?
Yes, it has a wheelchair accessible entrance to accommodate all customers.
Where is JCPenney Fort Gratiot located?
JCPenney is located at 4400 24th Ave, Fort Gratiot, MI 48059 inside Birchwood Mall.
Can I shop JCPenney Fort Gratiot products online or via an app?
Yes, you can shop via the JCPenney App available on the Apple App Store or visit their website for online shopping and deals.
What nearby beauty and spa services can I find around JCPenney Fort Gratiot?
You can visit JCP Salon Birchwood Mall and Ga Nails for beauty and spa services near JCPenney.
Which nearby dining options are available when visiting JCPenney Fort Gratiot?
Sbarro and Red Pepper Birchwood Mall are nearby dining options offering pizza and other restaurant meals close to JCPenney.
Are there other shopping stores near JCPenney Fort Gratiot for a complete shopping experience?
Yes, nearby stores include Buckle for men's clothing, Motherhood Maternity for women's and children's clothes, and Victoria's Secret & PINK for lingerie and apparel.