I visited Phantom Fireworks in Flint on July 3rd, fully expecting chaos given the holiday rush — but I was genuinely impressed by how organized and smooth the entire experience was.
Despite the large crowds, the staff ran a thorough and efficient operation. From the moment we walked in, we were greeted and quickly pointed in the right direction. Employees were available throughout the store to help locate specific products and answer questions, which made navigating the busy aisles a lot easier.
What really stood out was the checkout process — I expected a long wait, but the line moved shockingly fast thanks to their well-staffed and well-coordinated team. You could tell they were prepared and experienced with high-volume days like this.
Great selection, great prices, and top-notch customer service even under pressure. I’ll definitely be coming back next year — Phantom Fireworks of Flint really knows how to handle the holiday crowd without sacrificing the customer experience!
KM
Kat Miller
Jun 25, 2019
5.0
Awesome n freindly ♥
BK
Brianna Kavner
Jul 4, 2017
1.0
Honestly would have earned five stars if it weren't for the employee checking us out with the dark hair and her hat backwards in blue short shorts wasn't such a poor employee. Never meant someone so rude in my life, all the other employees were happy and nice and very helpful but for some reason she wasn't too happy about being there until 1am and actually made us check out before we had all of our items because she was too impatient to wait while her coworker grabbed some extras from the back for us! Super sad that one employee had to ruin our whole experience we don't live here so thanks for ruining our firework enjoyment with your piss poor attitude! 👎